Traders Union has analyzed financial markets for over 14 years, evaluating brokers based on 250+ transparent criteria, including security, regulation, and trading conditions. Our expert team of over 50 professionals regularly updates a Watch List of 500+ brokers to provide users with data-driven insights. While our research is based on objective data, we recommend that users perform independent due diligence and consult official regulatory sources before making any financial decisions.
Learn more about our methodology and editorial policies.
MultiBank Pros & Cons
- ECN accounts with floating spreads from 0.1 pips.
- Popular trading platforms MT4 and MT5.
- Passive earnings.
- ECN start from 0 pips.
- Lack of micro (cent) accounts;
- Trading restrictions on scalping;
- Delays in customer support;
- Long processing time for withdrawal requests.
Established in 2005, MultiBank Group has successfully stamped its authority in the world of trading. It has a valid impact in the foreign exchange industry with providing exemplary products, services, and trading platforms. With a paid-up capital of over $322 million, MultiBank Group is recognized as one of the largest only financial derivatives providers worldwide.
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The Group is closely supervised by 11 financial regulators worldwide across various jurisdictions, what ensures investor protection. Entities regulated by SCA (20200000045), MAS (CMS101174), CySEC (430/23), ASIC (416279), AUSTRAC (100724469), BaFin (HRB 73406), FMA (491129z), FSC (SIBA/L/14/1068), CIMA (1811316), TFG, VFSC (700443).
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20,000+ CFD Products across six asset classes including Forex, Metals, Commodities, Indices and Cryptocurrencies
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Lowest spreads, starting from 0.0* pips on Forex, and $0.07 on Gold.
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Multi-lingual Expert Customer support 24/7
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Guaranteed funds withdrawals within 24 hours
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Zero commission trading and negative balance protection
TU Expert Verdict
MultiBank is a reliable and well-established choice. I’ve reviewed its features, tested its services, and found that traders generally report positive results. It offers stable performance, dependable execution, and overall solid quality for everyday trading.
Top-5 Brokers Traders Prefer
MultiBank User Reviews
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5-star
43%
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4-star
32%
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3-star
22%
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2-star
3%
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1-star
1%
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Commissions and Fees
Score:We evaluate brokers' fees and spreads by assessing the costs associated with Standard and ECN/Raw spread accounts, including commissions and spreads. Additionally, our evaluation considers extra fees such as deposit/withdrawal charges and inactivity fees. Learn the assessment criteria6 /10The trading and non-trading commissions of MultiBank have been analyzed and rated as having Medium fees, with a fees score of 6/10. Additionally, these commissions were compared with those of the top two competitors, OANDA and IG Markets, to provide the most comprehensive information.
- Low Forex trading fees
- Tight EUR/USD market spread
- No deposit fee
- No withdrawal fee
- Inactivity fee applies
Trading Fees and Spread
Below, we evaluated and compared the trading commissions of MultiBank with those of two competitors. We focused on the spreads and other transaction fees directly associated with executing trades (e.g commission per lot on an ECN account). This comparison aimed to provide a clear understanding of the cost efficiency of each broker.
Standard Account Spread
For Standard accounts, MultiBank’s commissions are part of the floating spread, which varies with market conditions. Typical values are provided, but during high volatility, the spread may exceed these.
MultiBank Standard spreads MultiBank OANDA IG Markets EUR/USD min, pips 0.1 0.1 0.6 EUR/USD max, pips 0.5 0.5 1.2 GPB/USD min, pips 0.1 0.1 0.6 GPB/USD max, pips 0.7 0.5 1.5 RAW/ECN Account Commission And Spread
The spread on ECN/RAW accounts is market-based and fluctuates, with average values given during active hours. It may vary during volatility spikes. A commission per lot is also charged.
MultiBank RAW/ECN spreads MultiBank OANDA IG Markets Commission ($ per lot) The commission is the fee charged by the broker for trading one standard forex lot (100,000 units of the base currency). 3 3.5 2.3 EUR/USD avg spread 0.3 0.15 0.8 GBP/USD avg spread 0.4 0.2 1 Non-Trading Fees
We conducted a detailed analysis of the non-trading fees associated with MultiBank. This review offers a comprehensive overview of the additional costs that may impact traders beyond regular trading activities.
MultiBank Non-Trading Fees MultiBank OANDA IG Markets Deposit fee, % The indicated amount does not include possible fees from payment systems and banks. 0 0 0 Withdrawal fee, % The indicated amount does not include possible fees from payment systems and banks. 0 0 0 Withdrawal fee, USD The indicated amount does not include possible fees from payment systems and banks. 0 0-15 0 Inactivity fee ($, per month) 60 0 0 -
Is MultiBank Safe?
Score:We evaluate brokers' safety based on several key criteria. The highest value is placed on regulation, especially Tier 1 regulation, which ensures adherence to stringent standards set by top financial authorities like the FCA in the UK, CFTC in the US, CySEc and BaFin (EU) or ASIC (Australia). High scores are also given for participation in investor protection funds, which safeguard clients' funds in case of broker insolvency. Learn the assessment criteria10 /10MultiBank has a safety score of 10/10, which corresponds to a High security level. The safest brokers are those with Tier-1 regulation, a long history (over 10 years in the market), and participation in investor compensation schemes.
- Tier-1 regulated
- Negative balance protection
- Track record over 41 years
- Strict requirements and extensive documentation to open an account
MultiBank Regulators and Investor Protection Abbreviation Full Name Country of regulation Investor Protection Fund Regulation Level
BVI FSC Full Name British Virgin Islands Financial Services Commission Country of regulation British Virgin Islands Investor Protection Fund No specific fund Regulation Level Tier-2
VFSC Full Name Vanuatu Financial Services Commission Country of regulation Vanuatu Investor Protection Fund No specific fund Regulation Level Tier-3 BaFin
Full Name Federal Financial Supervisory Authority Country of regulation Germany Investor Protection Fund Up to €20,000 Regulation Level Tier-1 CySec
Full Name Cyprus Securities and Exchange Commission Country of regulation Cyprus Investor Protection Fund Up to €20,000 Regulation Level Tier-1 ASIC
Full Name Australian Securities and Investments Commission Country of regulation Australia Investor Protection Fund No specific fund but has stringent consumer protection Regulation Level Tier-1 MAS
Full Name Monetary Authority of Singapore Country of regulation Singapore Investor Protection Fund No specific fund Regulation Level Tier-1 Abbreviation CIMA Full Name Cayman Islands Monetary Authority Country of regulation Cayman Islands Investor Protection Fund No specific fund Regulation Level Tier-3 Abbreviation CMA (UAE) Full Name Capital Market Authority Country of regulation United Arab Emirates Investor Protection Fund No specific fund Regulation Level Tier-2 MultiBank Security Factors Foundation date 1985 Negative balance protection YesVerification (KYC) Yes -
Account Types
Score:We evaluate a broker’s account offering by analyzing the range and suitability of available account types and how effectively they cater to different trader profiles and strategies. Our assessment covers the diversity of account options — including Standard, ECN/Raw, Cent, Swap-Free (Islamic), and VIP accounts — as well as the flexibility of trading conditions provided. Learn the assessment criteria.6.3 /10MultiBank offers the following account options: Demo, Standard, ECN/Raw spread, Swap Free.
However, it does not provide a Cent account, which can be a disadvantage for beginners looking to practice with minimal risk.
- Tight spread ECN account
- Low minimum deposit
- Standard account with balanced trading conditions
- No Cent account
- Micro lots are not available
MultiBank account types vs top competitors MultiBank Plus500 OANDA Standard YesYesYesECN/Raw spread YesNoYesDemo YesYesYesCent NoNoNoMicro NoNoYesSwap Free YesNoYesVIP NoNoNoManaged NoNoNoMultiBank accounts trading conditions
MultiBank Group offers 3 live account types and Demo account.
Account Type Description Standard account With a minimum initial deposit of $50, spreads from 1.5 pips, leverage up to 1:500 and Social Trading available, the Standard account is ideal for IBs and traders who seek to have a simple trading experience Pro account With a minimum initial deposit of $1000, spreads from 0.8 pips, leverage up to 1:500 and Social Trading available, Pro account is perfect for traders who seek an ECN experience without a high investment commitment ECN account With spreads from 0.0 pips (the tightest spreads of the industry), minimum initial deposit of $5000, leverage up to 1:500 and Social Trading option, prime brokers receive raw price feeds through the ECN connection Demo account When clients open a demo account with MultiBank Group, they are provided with a virtual amount of $100,000 USD to begin their trading experience with no risks Clients can open a maximum of 5 accounts under the same account holder’s name.
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Deposit and Withdrawal
Score:This section assesses the efficiency, speed, and affordability of brokers’ transaction processes, focusing on available methods, currencies, and fees. For further details, please refer to our data-focused methodology7.7 /10MultiBank received a Medium score for the efficiency and convenience of its deposit and withdrawal processes.
MultiBank provides a reasonable range of deposit and withdrawal options with moderate fees, in line with industry standards.
- Supports 5+ base account currencies
- USDT (Tether) supported
- Bank wire transfers available
- Bank card deposits and withdrawals
- BTC not available as a base account currency
- Wise not supported
- Limited deposit and withdrawal flexibility, leading to higher costs
What are MultiBank deposit and withdrawal options?
MultiBank provides a basic range of deposit and withdrawal options, covering essential methods in line with industry standards. This set of options is sufficient for most traders, with available methods Bank Card, Bank Wire, Skrill, Neteller, BTC, USDT.
MultiBank Deposit and Withdrawal Methods vs Competitors MultiBank Plus500 OANDA Bank Wire YesYesYesBank card YesYesYesPayPal NoYesYesWise NoNoNoBTC YesNoYesWhat are MultiBank base account currencies?
A wide range of base account currencies minimizes the need for currency conversion, potentially reducing transaction costs. MultiBank supports the following base account currencies: USD, EUR, GBP, AUD, CAD, CHF, NZD, AED.
What are MultiBank's minimum deposit and withdrawal amounts?
The minimum deposit on MultiBank is $50, while the minimum withdrawal amount is $1. These minimums may vary depending on the chosen account type and payment method. For specific details, please contact MultiBank’s support team.
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Markets and Tradable Assets
Score:The evaluation in this section is based on the TU methodology and reflects the total number and variety of tradable assets offered by the broker, including Forex currency pairs. It also considers the availability of passive income tools such as PAMM accounts, copy trading, and similar services. All information is obtained from publicly available sources and may change. Learn the assessment criteria8.3 /10MultiBank offers a wider selection of trading assets than the market average, with over 20000 tradable assets available, including 55 currency pairs.
- 20000 assets for trading
- Copy trading platform
- Indices trading
- No ETFs
- Futures not available
Supported markets vs top competitors
We have compared the range of assets and markets supported by MultiBank with its competitors, making it easier for you to find the perfect fit.
MultiBank Plus500 OANDA Currency pairs 55 60 68 Total tradable assets The total tradable assets listed include all available instruments, including CFDs. Due to regional restrictions, certain CFDs may not be offered in some countries. For example, cryptocurrency CFDs are banned in the UK, and the U.S. has restrictions on CFDs. 20000 2800 129 Stocks YesYesYesCommodity futures YesYesYesCrypto Cryptocurrency CFDs are restricted or prohibited in certain regions due to regulatory limitations. These include the United Kingdom, China, Egypt, the United States and Canada. YesYesYesStock indices YesYesYesOptions NoYesNoInvestment options
We also explored the trading assets and products MultiBank offers for beginner traders and investors who prefer not to engage in active trading.
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Trading Account Opening
Score:We evaluated Trading Account Opening at MultiBank by testing the registration process under real conditions, including opening an account and funding it with the minimum required deposit (but no less than $100). Our assessment considered whether onboarding was fully online, the average registration time, the speed of KYC verification, and how quickly traders could activate their accounts. Learn the assessment criteria.10 /10We successfully registered an account with MultiBank in 10 minutes. The KYC verification was completed within 1 business day. The minimum deposit amount at MultiBank is $50. This is one of the most accessible and hassle-free onboarding procedures on the market.
- Fast registration time (up to 15 minutes)
- Fully online account opening process
- Low minimum deposit requirement
- Account setup process may feel less convenient for beginners
MultiBank account opening MultiBank Plus500 OANDA Online Registration YesYesYesMinimum deposit $50 $100 $0 Mandatory KYC YesYesYesRegistration time (min) 10 10 KYC time (days) 1 3 3 Is MultiBank available in my country?
If you are a citizen of United States, the broker accepts clients from your country.
Please note that availability may vary due to regulatory requirements, so we recommend confirming directly with the broker for the most accurate and up-to-date information.
Account opening details
Opening an account with MultiBank Group is easy and straightforward. They accept clients from all over the world, however, there are some exceptions such as the USA or Hong Kong. The required minimum deposit varies between $50 and $5000 depending on the account type.
Clients will only need to register their email, fill in the required forms and scan and submit the required documents in around 20 minutes.
Clients will have to follow the next steps to open a live account with MultiBank Group:
Select the regulator.
Choose account type.
Add personal information, email address and country of residence.
Complete Trading Assessment.
Verify your identity and residency.
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Trading Platforms & Tools
Score:This section evaluates the quality and variety of trading platforms offered by the broker. It considers supported platforms, core features, device compatibility, and the availability of tools for automation, analysis, and different trading styles. Learn the assessment criteria10 /10MultiBank received a score of 10/10, indicating a strong offering in terms of trading platforms and tools. The broker provides broad access to popular platforms and supports a variety of features designed to enhance both manual and automated trading.
- MetaTrader is available
- One-click trading
- Trading bots (EAs) allowed
- Proprietary platform with unique features
- No access to cTrader and its advanced tools.
Supported trading platforms
MultiBank supports the following trading platforms: MT4, MT5, TradingView, Proprietary platform, WebTrader. This selection covers the basic needs of most retail traders. We also compared MultiBank’s platform availability with that of top competitors to assess its relative market position.
MultiBank Plus500 OANDA MT4 YesNoYesMT5 YesNoYescTrader NoNoNoTradingView YesYesYesProprietary platform YesYesYesNinjaTrader NoNoNoWebTrader YesYesYesKey MultiBank’s trading platform features
We also evaluated whether MultiBank offers essential trading features that enhance user experience, accommodate various trading styles, and improve overall functionality.
Supported features 2FA YesAlerts YesTrading bots (EAs) YesOne-click trading YesScalping YesSupported indicators 80 Tradable assets 20000 Additional trading tools
MultiBank offers several additional features designed to enhance the trading experience. These tools provide greater automation, deliver advanced market insights, and help improve trade execution.
MultiBank trading tools vs competitors MultiBank Plus500 OANDA Trading Central Trading Central is a leading provider of investment research and financial market commentary. Integration with Trading Central offers traders advanced analytics, trading signals, and expert market insights, aiding in more informed decision-making. YesNoNoAPI YesNoYesFree VPS YesNoYesStrategy (EA) builder A Strategy or EA builder is a tool that allows traders to create and test their own automated trading strategies without requiring programming skills. YesNoYesAutochartist Autochartist is a market scanning tool that identifies trading opportunities by analyzing chart patterns and key price levels. NoNoYes -
Mobile Apps
Score:This section assesses the quality and functionality of the broker’s mobile trading apps. It takes into account app ratings, number of downloads, platform features such as two-factor authentication (2FA), mobile alerts, and technical indicators, ensuring traders can manage positions and monitor markets effectively from their smartphones. Learn the assessment criteria3 /10MultiBank supports mobile trading, offering dedicated apps for both iOS and Android. MultiBank received 3/10 in this section, which suggests limited user interest or weak performance of the apps.
- Supports mobile 2FA
- Mobile alerts not supported
We compared MultiBank with two top competitors by mobile downloads, app ratings, 2FA support, indicators, and trading alerts.
MultiBank Plus500 OANDA Total downloads The parameter reflects the combined number of installations from both the Apple App Store and Google Play. It serves as an approximate indicator of the broker’s mobile trading app popularity and user adoption across platforms. 100,000 10,000,000 1,000,000 App Store score App store scores reflect the average user ratings of the broker’s mobile applications on the Apple App Store and Google Play. These ratings indicate user satisfaction based on criteria such as usability, stability, performance, and overall experience. 0 4.7 4.8 Google Play score 0 4.4 3.4 Mob. 2FA YesYesYesMob. Indicators NoYesYesMob. Alerts NoYesYes -
Customer Support
Score:We evaluated Customer Support at MultiBank by opening a real account funded with the minimum required deposit (no less than $100) and contacting support to measure response time under real conditions. Our assessment considered contact channels, response speed, multilingual support, and availability hours. Learn the assessment criteria5 /10Customer support at MultiBank is available, but response speed and service quality may vary. Some requests are handled efficiently, while others may require follow-ups.
During testing, response times were moderate, and communication depended on the complexity of the request. MultiBank provides basic support functionality but does not stand out in overall service performance.
InformationMultiBank Group’s multilingual 24/7 client support service is ready to assist clients around the clock.
There are several ways to contact support:
- Live chat: Can be found on their website. It can be very useful as the questions are answered quickly and efficiently.
- Phone support: Extremely helpful with guidance and approach to solving greater issues. Clients can reach phone support in several languages via local phone numbers
- Email: Also, very efficient. All emails are answered effectively within 24 hours
Contacts Foundation date 1985 Registration address 200 Gloucester Road, Wan Chai, Hong Kong Regulation SCA, MAS, CySEC, ASIC, AUSTRAC, BaFin, FMA, FSC, CIMA, TFG, VFSC Licence number:
20200000031, CMS101174, 430/23, 416279, 100724469, HRB 73406, 491129z, SIBA/L/14/1068, 1811316, 120000400121019, 700443Official site multibankfx.com Contacts cs@multibankfx.com +1 213 992 4748, +34 931220671, +39 0230578823, +62 02129264151
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FAQs
How is MultiBank regulated and what does its safety score indicate for traders?
MultiBank has a safety score of 10/10, corresponding to a high security level, and is regulated by several authorities including Tier-1 regulators such as BaFin (Germany), CySEC (Cyprus), ASIC (Australia), and MAS (Singapore). The broker was founded in 1985, applies verification (KYC), and offers negative balance protection, while investor compensation schemes vary by jurisdiction, with some regulators providing up to €20,000 in protection and others having no specific fund mentioned.
What do MultiBank’s commissions and fees look like for trading and non-trading operations?
MultiBank’s overall fees are rated as medium with a score of 6/10, featuring low Forex trading fees, tight EUR/USD spreads, and no deposit or withdrawal fees. Standard account EUR/USD spreads typically range from 0.1 to 0.5 pips, RAW/ECN accounts charge a $3 commission per lot with average EUR/USD spreads around 0.3 pips, and there is a non-trading inactivity fee of $60 per month.
What do user reviews say about overall satisfaction with MultiBank’s services?
MultiBank has a user satisfaction score of 8.3/10 based on 114 reviews, with 43% of users giving 5-star ratings and 32% giving 4-star ratings, indicating mostly positive impressions. According to user reviews, a smaller portion of feedback is neutral or negative, as shown by the 22% 3-star, 3% 2-star, and 1% 1-star ratings.
What feedback is available on MultiBank’s mobile trading apps and their main limitations?
MultiBank offers dedicated mobile apps for iOS and Android with support for mobile two-factor authentication, but it received a 3/10 score in this area, suggesting limited user interest or weaker app performance. Based on available user reviews, the apps lack built-in indicators and trading alerts, and the feedback on the iOS version is described as weak.
What kind of feedback is there on MultiBank’s customer support responsiveness and channels?
Customer support at MultiBank is described as available with moderate response times, though the quality and speed of replies can vary depending on the complexity of the request. The broker provides multilingual 24/7 support via live chat, phone, and email, with live chat and email noted as generally efficient, while overall service performance does not particularly stand out.
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