Traders Union has analyzed financial markets for over 14 years, evaluating brokers based on 250+ transparent criteria, including security, regulation, and trading conditions. Our expert team of over 50 professionals regularly updates a Watch List of 500+ brokers to provide users with data-driven insights. While our research is based on objective data, we recommend that users perform independent due diligence and consult official regulatory sources before making any financial decisions.
Learn more about our methodology and editorial policies.
Neex Pros & Cons
- Oversight by several regulators in different jurisdictions.
- No hidden fees.
- Trading through MetaTrader 4 and MetaTrader 5.
- CFDs on major asset classes, including currencies, indices, and commodities.
- The minimum deposit is $50.
- Leverage is up to 1:500.
- Multilingual 24/7 support.
- No access to cryptocurrencies.
- No educational articles, videos, or courses on the website.
Neex is a group of brokerage companies providing access to trading CFDs on currencies, metals, indices, and commodities through the MetaTrader 4 and MetaTrader 5 platforms. The international website is operated by an entity registered in South Africa and regulated by the Financial Sector Conduct Authority (FSCA), license number Financial Services Provider (FSP) 49937. Other Neex entities operate in Australia, Mauritius, and Saint Lucia. In addition to leveraged CFD trading up to 1:500, the broker offers copy trading and managed accounts (PAMM and MAM), affiliate programs, and promotional offers that are launched periodically.
TU Expert Verdict
Neex carries a higher degree of risk. My review and user feedback point to noticeable performance issues and limitations. It may be appropriate only for experienced traders who fully understand the risks and are prepared for potential instability.
Top-5 Brokers Traders Prefer
Neex User Reviews
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5-star
17%
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4-star
0%
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3-star
50%
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2-star
33%
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1-star
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Commissions and Fees
Score:We evaluate brokers' fees and spreads by assessing the costs associated with Standard and ECN/Raw spread accounts, including commissions and spreads. Additionally, our evaluation considers extra fees such as deposit/withdrawal charges and inactivity fees. Learn the assessment criteria3 /10The trading and non-trading commissions of Neex have been analyzed and rated as having High fees, with a fees score of 3/10. Additionally, these commissions were compared with those of the top two competitors, OANDA and FOREX.com, to provide the most comprehensive information.
- No deposit fee
- Above-average Forex trading fees
Trading Fees and Spread
Below, we evaluated and compared the trading commissions of Neex with those of two competitors. We focused on the spreads and other transaction fees directly associated with executing trades (e.g commission per lot on an ECN account). This comparison aimed to provide a clear understanding of the cost efficiency of each broker.
Standard Account Spread
For Standard accounts, Neex’s commissions are part of the floating spread, which varies with market conditions. Typical values are provided, but during high volatility, the spread may exceed these.
Neex Standard spreads Neex OANDA FOREX.com EUR/USD min, pips 1.2 0.1 0.7 EUR/USD max, pips 1.9 0.5 1.2 GPB/USD min, pips — 0.1 0.9 GPB/USD max, pips — 0.5 1.4 Does Neex support RAW/ECN accounts?
As we discovered, Neex does not offer RAW/ECN accounts, which might be a drawback for transparency and liquidity. However, this doesn't make the broker uncompetitive. Consider factors like spread levels, execution speed, regulation, support quality, and trading tools when choosing a reliable broker.
Non-Trading Fees
We conducted a detailed analysis of the non-trading fees associated with Neex. This review offers a comprehensive overview of the additional costs that may impact traders beyond regular trading activities.
Neex Non-Trading Fees Neex OANDA FOREX.com Deposit fee, % The indicated amount does not include possible fees from payment systems and banks. 0 0 0 Withdrawal fee, % The indicated amount does not include possible fees from payment systems and banks. — 0 0 Withdrawal fee, USD The indicated amount does not include possible fees from payment systems and banks. — 0-15 0 Inactivity fee ($, per month) — 0 15 -
Is Neex Safe?
Score:We evaluate brokers' safety based on several key criteria. The highest value is placed on regulation, especially Tier 1 regulation, which ensures adherence to stringent standards set by top financial authorities like the FCA in the UK, CFTC in the US, CySEc and BaFin (EU) or ASIC (Australia). High scores are also given for participation in investor protection funds, which safeguard clients' funds in case of broker insolvency. Learn the assessment criteria5.8 /10Neex has a safety score of 5.8/10, which corresponds to a Medium security level. The safest brokers are those with Tier-1 regulation, a long history (over 10 years in the market), and participation in investor compensation schemes.
- Is regulated
- Not tier-1 regulated
Neex Regulators and Investor Protection Abbreviation Full Name Country of regulation Investor Protection Fund Regulation Level FSCA SA
Full Name Financial Sector Conduct Authority of South Africa Country of regulation South Africa Investor Protection Fund No specific fund Regulation Level Tier-2 Neex Security Factors Foundation date - Negative balance protection NoVerification (KYC) Yes -
Account Types
Score:We evaluate a broker’s account offering by analyzing the range and suitability of available account types and how effectively they cater to different trader profiles and strategies. Our assessment covers the diversity of account options — including Standard, ECN/Raw, Cent, Swap-Free (Islamic), and VIP accounts — as well as the flexibility of trading conditions provided. Learn the assessment criteria.4.9 /10Neex offers the following account options: Demo, Standard.
However, it does not provide a Cent account, which can be a disadvantage for beginners looking to practice with minimal risk.
- Low minimum deposit
- Standard account with balanced trading conditions
- Demo account
- Micro lots are not available
- No ECN/Raw spread account
Neex account types vs top competitors Neex Plus500 Trading.com Standard YesYesYesECN/Raw spread NoNoNoDemo YesYesYesCent NoNoNoMicro NoNoNoSwap Free NoNoNoVIP NoNoNoManaged NoNoNoNeex accounts trading conditions
Neex offers three main account types: Demo, Standard, and Premium. All accounts support trading through MetaTrader 4 and MetaTrader 5, provide access to the same set of instruments Forex and CFDs on commodities and indices, and allow leverage up to 1:500 with orders starting from 0.01 lot. All account types support a choice of account currency (USD, EUR, GBP), participation in the affiliate program, and bonus campaigns. The differences relate to available features, spread levels, and funding requirements
Account types:
Account Type Description Standard A standard account suitable for experienced and beginner traders. The minimum deposit is $50 and spreads start from 1.2 pips with no commission per lot. Premium An ECN account for experienced traders with unique functions, including advanced charting tools, real-time news feeds, and access to proprietary trading strategies. The minimum deposit is $500. Spreads start from 0.0 pips. A Forex commission of $6 per lot applies. There is no commission for indices and commodities. Demo A practice account with a balance of $1,000,000 for testing the platform and strategies without risk. The conditions simulate the real market, but traders do not use their own funds. -
Deposit and Withdrawal
Score:This section assesses the efficiency, speed, and affordability of brokers’ transaction processes, focusing on available methods, currencies, and fees. For further details, please refer to our data-focused methodology5.3 /10Neex received a Medium score for the efficiency and convenience of its deposit and withdrawal processes.
Neex provides a reasonable range of deposit and withdrawal options with moderate fees, in line with industry standards.
- Bank wire transfers available
- Minimum deposit below industry average
- No deposit fee
- Bank card deposits and withdrawals
- Withdrawal fee applies
- Only major base currencies available
- BTC not available as a base account currency
What are Neex deposit and withdrawal options?
Neex provides a basic range of deposit and withdrawal options, covering essential methods in line with industry standards. This set of options is sufficient for most traders, with available methods Bank Card, Bank Wire.
Neex Deposit and Withdrawal Methods vs Competitors Neex Plus500 Trading.com Bank Wire YesYesYesBank card YesYesYesPayPal NoYesNoWise NoNoNoBTC NoNoNoWhat are Neex base account currencies?
A wide range of base account currencies minimizes the need for currency conversion, potentially reducing transaction costs. Neex supports the following base account currencies: USD, EUR, GBP.
What are Neex's minimum deposit and withdrawal amounts?
The minimum deposit on Neex is $50, while the minimum withdrawal amount is —. These minimums may vary depending on the chosen account type and payment method. For specific details, please contact Neex’s support team.
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Markets and Tradable Assets
Score:The evaluation in this section is based on the TU methodology and reflects the total number and variety of tradable assets offered by the broker, including Forex currency pairs. It also considers the availability of passive income tools such as PAMM accounts, copy trading, and similar services. All information is obtained from publicly available sources and may change. Learn the assessment criteria6 /10Neex offers a limited selection of trading assets compared to the market average. The platform supports 100 assets in total, including 60 Forex pairs.
- Copy trading platform
- Indices trading
- 60 supported currency pairs
- Futures not available
- Bonds not available
Supported markets vs top competitors
We have compared the range of assets and markets supported by Neex with its competitors, making it easier for you to find the perfect fit.
Neex Plus500 Trading.com Currency pairs 60 60 69 Total tradable assets The total tradable assets listed include all available instruments, including CFDs. Due to regional restrictions, certain CFDs may not be offered in some countries. For example, cryptocurrency CFDs are banned in the UK, and the U.S. has restrictions on CFDs. 100 2800 69 Stocks YesYesNoCommodity futures YesYesNoCrypto Cryptocurrency CFDs are restricted or prohibited in certain regions due to regulatory limitations. These include the United Kingdom, China, Egypt, the United States and Canada. NoYesNoStock indices YesYesNoOptions NoYesNoInvestment options
We also explored the trading assets and products Neex offers for beginner traders and investors who prefer not to engage in active trading.
Neex Plus500 Trading.com Bonds NoNoNoETFs NoYesNoCopy trading YesNoNoPAMM investing YesNoNoManaged accounts NoNoNo -
Trading Account Opening
Score:We evaluated Trading Account Opening at Neex by testing the registration process under real conditions, including opening an account and funding it with the minimum required deposit (but no less than $100). Our assessment considered whether onboarding was fully online, the average registration time, the speed of KYC verification, and how quickly traders could activate their accounts. Learn the assessment criteria.10 /10We successfully registered an account with Neex in 9 minutes. The KYC verification was completed within 1 business day. The minimum deposit amount at Neex is $50. This is one of the most accessible and hassle-free onboarding procedures on the market.
- Low minimum deposit requirement
- Fast registration time (up to 15 minutes)
- Fully online account opening process
- Account setup process may feel less convenient for beginners
Neex account opening Neex Plus500 Trading.com Online Registration YesYesYesMinimum deposit $50 $100 $50 Mandatory KYC YesYesYesRegistration time (min) 9 20 KYC time (days) 1 3 2 Is Neex available in my country?
If you are a citizen of United States, the broker accepts clients from your country.
Please note that availability may vary due to regulatory requirements, so we recommend confirming directly with the broker for the most accurate and up-to-date information.
Account opening details
To start trading with Neex, register a user account on the broker’s official website. Registration is completed online in a few minutes, while account approval may take up to 24 hours.
Step-by-step instructions for opening a trading account at Neex:
Register on the broker’s website using your email address or phone number.
Open the user account.
Select the account type, trading platform, and account currency.
Complete verification by uploading a copy of your passport or another identity document, along with proof of address.
Features of Neex user account allow traders to:
- Deposit and withdraw funds, and transfer money between accounts.
- Open demo accounts and additional live accounts.
- View available promotions and bonus offers.
- Access trading history sorted by profit and loss, opening or closing price, volume, and other parameters.
- Install trading platforms for desktop and mobile devices.
- Access copy trading and the PAMM service.
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Trading platforms & tools
Score:This section evaluates the quality and variety of trading platforms offered by the broker. It considers supported platforms, core features, device compatibility, and the availability of tools for automation, analysis, and different trading styles. Learn the assessment criteria3 /10Neex received a score of 3/10, indicating a limited selection of trading platforms and tools. This reflects the absence of advanced platform options or a lack of additional features that could enhance the overall trading experience.
- MetaTrader is available
- Multiple funding options
- No access to a proprietary platform
- No access to cTrader and its advanced tools.
Supported trading platforms
Neex supports the following trading platforms: MT4, MT5. This selection covers the basic needs of most retail traders. We also compared Neex’s platform availability with that of top competitors to assess its relative market position.
Neex Plus500 Trading.com MT4 YesNoNoMT5 YesNoYescTrader NoNoNoTradingView NoYesYesProprietary platform NoYesYesNinjaTrader NoNoNoWebTrader NoYesYesKey Neex’s trading platform features
We also evaluated whether Neex offers essential trading features that enhance user experience, accommodate various trading styles, and improve overall functionality.
Supported features 2FA NoAlerts NoTrading bots (EAs) NoOne-click trading NoScalping NoSupported indicators NoTradable assets 100 Additional trading tools
Neex offers several additional features designed to enhance the trading experience. These tools provide greater automation, deliver advanced market insights, and help improve trade execution.
Neex trading tools vs competitors Neex Plus500 Trading.com Trading Central Trading Central is a leading provider of investment research and financial market commentary. Integration with Trading Central offers traders advanced analytics, trading signals, and expert market insights, aiding in more informed decision-making. NoNoYesAPI NoNoNoFree VPS NoNoNoStrategy (EA) builder A Strategy or EA builder is a tool that allows traders to create and test their own automated trading strategies without requiring programming skills. NoNoNoAutochartist Autochartist is a market scanning tool that identifies trading opportunities by analyzing chart patterns and key price levels. NoNoNo -
Customer Support
Score:We evaluated Customer Support at Neex by opening a real account funded with the minimum required deposit (no less than $100) and contacting support to measure response time under real conditions. Our assessment considered contact channels, response speed, multilingual support, and availability hours. Learn the assessment criteria0 /10Neex demonstrates a low level of customer support reliability. Contacting support can be difficult, and responses may be significantly delayed or incomplete.
During testing, managers were slow to respond or failed to provide sufficient assistance. Such a support level may create risks for traders who require timely issue resolution.
InformationNeex’s support service operates 24/7 without weekends or breaks and assists clients from different countries. The support team communicates in several languages, which supports efficient interaction regardless of location.
- Support 24/7
- Multilingual service
- Online chat on the website and in the user account
- It is not possible to contact a representative via WhatsApp
Communication methods with Neex:
- Online chat on the website and in the user account.
- Email.
- By phone.
- Ticket system in the User Account.
- Feedback form on the website.
- Facebook, Instagram, X, and LinkedIn.
Contacts Registration address 146 Sandton Drive, Parkmore, Sandton, 2196, South Africa Regulation FSCA Licence number:
FSP 49937Official site https://neex.com/en Contacts support@neex.com +27 11 083 9955
Best Neex Alternatives
FAQs
How are Neex’s commissions and trading fees structured on its accounts?
The review describes Neex as having generally high overall fees, with above-average Forex trading costs and a commissions and fees score of 3/10. On the Standard account, costs are built into floating spreads on pairs like EUR/USD, typically ranging from 1.2 to 1.9 pips, while non-trading fees such as deposit charges are listed as 0%, and other non-trading fees are not specified in the section.
What account types and trading conditions does Neex offer?
According to the review, Neex provides Demo, Standard, and Premium accounts, all available on MetaTrader 4 and MetaTrader 5 with leverage up to 1:500 and minimum order sizes from 0.01 lot. The Standard account has a $50 minimum deposit with spreads from 1.2 pips and no commission, while the Premium account has a $500 minimum deposit, spreads from 0.0 pips, and a $6 per-lot Forex commission, with no commission on indices and commodities.
What do user reviews and feedback say about overall satisfaction with Neex?
The user satisfaction score for Neex is 6/10 based on 6 reviews, with a distribution of 17% 5-star, 50% 3-star, and 33% 2-star ratings, and no 1-star or 4-star ratings. According to user reviews, this pattern indicates a generally mixed level of satisfaction rather than clearly positive or negative sentiment.
What markets and tradable assets are available with Neex according to recent reviews?
The review states that Neex offers 100 tradable assets in total, including 60 currency pairs, along with stocks, commodity futures, and stock indices, but no cryptocurrencies or options. It also notes that bonds and ETFs are not available, while copy trading and PAMM investing are supported as additional investment options.
What do reviews say about Neex customer support and contact options?
Based on user feedback in the review, Neex’s customer support is described as having low reliability, with slow responses and assistance that may be incomplete. At the same time, the broker is reported to provide 24/7 multilingual support via online chat, email, phone, a ticket system, a website feedback form, and social networks, although WhatsApp contact is not available.
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