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Commerce.com claims that commerce has shifted from a designed journey to a dynamic environment defined by artificial intelligence.
The company points out that AI now sets the rules of engagement, urging participants to recognize and adapt to the rapidly evolving landscape. This signals a fundamental change in how businesses and consumers interact within digital commerce, as AI systems increasingly govern user experience and transaction environments. Details of the evolving trends can be found on Commerce.com’s linked resource.
Commerce.com previously stated that data has moved from descriptive formats to interpretive structures to improve machine-driven product understanding, according to a recent article. The firm also described product discovery as increasingly ambient, with AI recommending items based on user signals rather than search queries, as reported here. These developments precede the company’s latest remarks on AI’s role in redefining digital commerce.