UC and contact centre momentum earns 8X8 key industry recognition

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28.04.2026

UC and contact centre momentum earns 8X8 key industry recognition — 8X8 shortlisted for tech awards

8X8 has been named to the shortlist for the Technology Reseller Awards in the UC and Contact Centre Vendor of the Year category.

The company credits the achievement to enhanced product capabilities, stronger support for channel partners, and ongoing expansion across the UK market over the past twelve months. Recognition at this level underscores significant momentum for 8X8 in the competitive communications and contact centre space. The results of the awards are still pending.

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8X8 recently highlighted its plans to showcase contact center and customer experience technology at Channel Expo, aiming to boost customer experience through new offerings at the event. The company has also rolled out native AI features designed to automate CRM updates, with the goal of reducing agent workload in customer support through real-time AI summaries. These initiatives reflect an ongoing push to enhance product capabilities and service efficiency.

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