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Engage customer total rises over 160 percent as 8X8 records strong Q2 growth

Engage customer total rises over 160 percent as 8X8 records strong Q2 growth
8X8 AI adoption surges in Q2

8X8 reported substantial growth in its artificial intelligence solution adoption, with usage rising more than 232 percent year over year in the second quarter of fiscal year 2027.

The company also saw a 40 percent increase in AI adoption compared to the previous quarter. Customer uptake of the 8X8 Engage offering climbed over 163 percent, and messaging API interactions advanced 122 percent on an annual basis.

Earlier this year, 8X8 named Jamie Snaddon as chief strategy officer and Nerea Gandarias as EMEA managing director, effective immediately, to bolster its executive team in a leadership update. The company has also reported operational improvements after consolidating 34 UK truck dealer sites to a single platform with MotusDAF, which reduced abandoned calls from 20 percent to 5 percent according to a recent report. These developments come as 8X8 continues expanding its product offerings and client base.

This material may contain third-party opinions, none of the data and information on this webpage constitutes investment advice according to our Disclaimer. While we adhere to strict Editorial Integrity, this post may contain references to products from our partners.

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