8X8 boosts user control with new call management tools

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Daria Chernytska

23.10.2026

8X8 boosts user control with new call management tools — 8X8 launches new call controls

8X8 has introduced new geo-routing and call blocking features to its product lineup, allowing users to route calls by area code and block unwanted numbers directly without submitting a ticket.

The new tools can be accessed through the 8X8 App Store, giving customers greater autonomy in managing their call flow.

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Earlier this year, 8X8 named Jamie Snaddon as chief strategy officer and Nerea Gandarias as EMEA managing director, both stepping into their roles immediately as announced in a company update. In a separate development, consolidating 34 UK truck dealer sites to a single platform with MotusDAF led to abandoned calls falling from 20 percent to 5 percent, according to recent figures. The company continues to expand its service offerings alongside these operational changes.

This material may contain third-party opinions, none of the data and information on this webpage constitutes investment advice according to our Disclaimer. While we adhere to strict Editorial Integrity, this post may contain references to products from our partners.

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