WNS (Holdings) Ltd enables 56 percent faster speed to market for global insurer with AI-powered underwriting

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01.07.2026

WNS (Holdings) Ltd enables 56 percent faster speed to market for global insurer with AI-powered underwriting — WNS accelerates AI underwriting

WNS (Holdings) Ltd, part of Capgemini, has partnered with a global insurer to transform its commercial underwriting process. The initiative led to a 56 percent acceleration in speed to market, a 40 percent improvement in quick quote turnaround times, and achieved 98 percent accuracy, leveraging artificial intelligence for smarter intake.

These operational gains point to growing adoption of AI in the insurance sector’s back-office functions. The company has released the case study illustrating specific outcomes from the project. Details on the implementation and client impact can be found in the case study referenced by the company.

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WNS (Holdings) Ltd previously explored the use of AgenticAI to create a more seamless car buying experience for customers, according to a recent project. The company is also noted for its partnership with Capgemini, which earned Leader status in the 2026 Gartner Magic Quadrant for Finance and Accounting BPO, driven by ongoing innovation initiatives between the two firms. These collaborations highlight WNS's continued focus on technology-led transformation.

This material may contain third-party opinions, none of the data and information on this webpage constitutes investment advice according to our Disclaimer. While we adhere to strict Editorial Integrity, this post may contain references to products from our partners.

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