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EGain wins two Bronze Stevie Awards at International Business Awards

EGain wins two Bronze Stevie Awards at International Business Awards
EGain wins double Stevie honors

eGain has received two Bronze Stevie Awards at the 23rd annual International Business Awards.

The company was recognized for its AI Knowledge Hub in the AI for Customer Experience category, while its Composer platform earned honors in Customer Service Innovation. The achievements highlight eGain's ongoing investment in enhancing enterprise customer engagement through artificial intelligence and innovative solutions.

Earlier this year, eGain and BT Group collaborated to overhaul the support knowledge base for EE, BT, and Plusnet customers, establishing an AI-ready foundation for complex customer support. The company has also addressed the regulatory demands of enterprise AI in highly regulated industries, noting distinct challenges in banking and healthcare sectors. These initiatives reflect eGain’s continued focus on scalable and compliant AI solutions for large enterprises.

This material may contain third-party opinions, none of the data and information on this webpage constitutes investment advice according to our Disclaimer. While we adhere to strict Editorial Integrity, this post may contain references to products from our partners.

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