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8X8 is broadening its customer experience initiative, Talk CX Tuesdays, to address the needs of frontline, field, and expert teams.
The company emphasizes that customer experience does not end at the contact center and that other teams require the same level of context and consistency. Registration for the next session is now open and scheduled for August 25. Details are being clarified.
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Earlier this year, 8X8 highlighted its customer experience services through interactive events at the Telarus Partner Summit, drawing engagement at its booth experiences here. The company also introduced a tiered partner program designed to reward both business growth and customer retention, rather than focusing solely on new acquisitions here. These initiatives form part of 8X8’s ongoing efforts to expand its customer experience offerings.