Agent-driven tools provide new payment experiences, Cuy Sheffield notes

Agent-driven tools provide new payment experiences, Cuy Sheffield notes
Agentic payments see user experience gains

Cuy Sheffield, vice president and global head of crypto at Visa, highlights a positive experience using Poncho AI's agent harness that connects to third party paid tools and resources to respond to prompts.

Sheffield recommends exploring this technology as an early on-ramp into agentic payments, emphasizing the progress made in user experience for agent-driven payment platforms.

Sheffield previously reported that Visa CEO Ryan McInerney discussed Visa CLI and command line commerce on the company’s earnings call. In earlier commentary, he stated that investors routinely overstate disruption risks for Visa, as the payments company has repeatedly shown resilience despite ongoing fears. The latest comments continue his coverage of developments in the payments sector.

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