Traders Union has analyzed financial markets for over 14 years, evaluating brokers based on 250+ transparent criteria, including security, regulation, and trading conditions. Our expert team of over 50 professionals regularly updates a Watch List of 500+ brokers to provide users with data-driven insights. While our research is based on objective data, we recommend that users perform independent due diligence and consult official regulatory sources before making any financial decisions.
Learn more about our methodology and editorial policies.
Pros & Cons
- Regulated in Indonesia.
- Minimum transaction size of only IDR 11,000.
- Support for depositing and withdrawing a large number of cryptocurrencies and fiat rupiah.
- Wide range of assets for trading and staking.
- Referral programs with a multi-level reward model.
- Versatile mobile applications for trading, investing, and market analysis.
- 24/7 support.
- No demo account with a virtual deposit.
- OTC market transactions are available only to large traders and legal entities.
- Leverage trading is not possible on the exchange.
PINTU is a mobile application suite designed for Indonesian residents to buy, sell, store, and transfer cryptocurrencies. Launched in January 2020, PINTU offers traders access to over 65 cryptocurrencies through spot trading, OTC market transactions, and staking programs. Leveraging partnerships with major banks and global liquidity providers, PINTU is among Southeast Asia's top exchanges in terms of liquidity for USDT, USDC, and IDRT. The platform also features its native token, PTU, which provides staking rewards and enhanced trading benefits. PINTU operates under the regulatory oversight of Bappebti (Commodity Futures Trading Supervisory Agency of Indonesia) and Kominfo (Ministry of Communication and Information Technology).
TU Expert Verdict
PINTU demonstrates moderate stability and can suit certain traders. Its conditions are acceptable, and feedback is mixed but reasonable. In my own tests, it performed adequately, though it lacks the consistency of higher-rated companies.
Top-5 Crypto Exchanges Traders Prefer
PINTU User Reviews
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PINTU Commissions and Fees
Score:This category evaluates trading costs and the transparency of deposit and withdrawal charges according to the Methodology. It covers spot and futures trading fees, P2P exchange costs, deposit/withdrawal fees, and tiered fee structures. The assessment ensures that fees are competitive and clearly disclosed, avoiding hidden or excessive costs. Each factor is scored based on defined criteria, contributing to the overall rating.8.8 /10PINTU has earned a rating of 8.8/10 for its trading fees. This makes it a highly attractive choice for active traders seeking to reduce costs, as PINTU is a platform with minimal crypto trading costs.
- Spot fee below industry average
- No deposit fee
- Withdrawal fee may be applied
- P2P fee applied
What are PINTU trading fees?
We analyzed PINTU’s crypto fees and compared them to the top two competitors, both of which hold high average positions in our rankings. To establish a comprehensive benchmark, we also calculated the average fee score based on an evaluation of over 100 cryptocurrency exchanges.
PINTU trading fees vs competitors
PINTU Nexus Trade CoinMetro Industry average Based on the evaluation of over 100 leading crypto exchanges Spot, maker fee (%) Maker fees are charged when liquidity is added to the order book. This occurs by placing a limit order below the current market price for buy orders, or above the market price for sell orders. 0 0.22 0.1 0.15 Spot, taker fee (%) Taker fees are charged when liquidity is removed from the order book. This typically happens when a trade is executed at the market price. 0 0.22 0.2 0.194 Futures, maker fee(%) 0 0 0 0.024 Futures, taker fee(%) 0 0 0.053 What are PINTU deposit and withdrawal fees?
Deposit fee, % Important! Even if an exchange does not charge fees for deposits and withdrawals, there can also be fees from the payment system or cryptocurrency network used by the user. For example, the network fee for USDT TRC20 is typically around $1. 0 Withdrawal fee, % Rp 4.500 Does PINTU offer P2P trading?
No, PINTU does not support P2P transactions. However, you can explore the best alternatives in our dedicated list of top P2P exchange platforms, offering a variety of secure options for peer-to-peer transactions.
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Regulation and Safety
Score:Our evaluation encompasses several key factors, including government regulation, two-factor authentication (2FA), cold wallet storage of client assets, investor protection funds, KYC protocol adherence, year of foundation, and history of security breaches. Read more in our Methodology7 /10With a 7/10 score, PINTU demonstrates a moderate level of security and regulation. While the platform meets basic safety standards, it may not offer the same level of protection as higher-rated exchanges.
- Facial recognition
- No successful hacks history
- 2FA
- Government-regulated
- Cold wallet storage
- No investor protection fund
- Not tier-1 regulated
- Not U.S regulated
We also compared PINTU against the top two competitors with the highest scores in our overall ranking based on the most critical security indicators.
PINTU Security Factors PINTU OKX Coinbase Tier-1 regulation NoNoYesGovernment-regulated YesYesYesInvestor protection fund Provides compensation to users in case of financial loss due to unforeseen circumstances on the platform. NoYesYes2FA YesYesYesFacial recognition YesYesNoCold wallet storage The majority of user funds are held offline, reducing vulnerability to online attacks. YesYesYesSuccessful hacker attacks We review publicly available information on past security breaches to assess the exchange's security track record. NoNoYesIs PINTU a regulated crypto exchange? Regulation is crucial for the security and legitimacy of a cryptocurrency exchange. We assess the exchange’s regulatory status and its impact on platform reliability.
PINTU is regulated by a government authority, ensuring compliance with national and international standards. However, it does not hold Tier-1 regulation (e.g., in the U.S., UK, Germany, Spain, France, Australia, Singapore, or other jurisdictions with strict financial oversight). While this regulation provides an added layer of security and legitimacy, it may not offer the highest level of investor protection found in top-tier regulatory environments.
PINTU is authorized or licensed in accordance with local regulations in the following regions: Indonesia.
Is verification (KYC) mandatory at PINTU?
Yes, KYC verification is mandatory at PINTU. You will need to complete the verification process before you can open an account and access the platform's full range of services.
Is PINTU available in the USA?
PINTU is not available in the USA due to regulatory restrictions. In some cases, access might differ by state, so we recommend confirming details with the platform’s support or checking the official website for the latest updates.
You may also consider the top 3 exchanges that are available in the USA and rank highly based on our methodology: OKX, Coinbase, Crypto.com .
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Deposit and Withdrawal
Score:We evaluated the deposit and withdrawal experience, considering several key factors such as the range of available methods, transaction processing speed, minimum deposit requirements, and associated fees. Read more in our Methodology.4 /10PINTU received a 4/10 rating for its deposit and withdrawal services. PINTU offers limited funding options and may charge fees, which could be inconvenient for many users.
- No deposit fees
- Many cryptocurrencies for deposits and withdrawals
- Bank transfers for deposits and withdrawals
- No Google Pay option
- No PayPal option
Deposit and withdrawal options
PINTU supports the following deposit and withdrawal options: Bank transfers, Crypto.
PINTU Deposit and withdrawal options vs competitors
PINTU OKX Coinbase Bank transfers YesNoYesBank card NoYesYesCrypto YesYesYesPayPal NoNoYesWhat is PINTU minimum deposit?
The minimum deposit at PINTU is 0 USD/USDT or 0 BTC. The minimum trade size is 0 USD/USDT, which also serves as the minimum amount required to start trading on the platform.
PINTU minimum deposit vs competitors
PINTU OKX Coinbase Minimum deposit, USD or USDT 0 10 10 Minimum deposit, BTC 0 5 1 Minimum trade amount, USD/USDT 0 1 2 Does PINTU support fiat money?
PINTU does not support fiat currencies; only cryptocurrencies are accepted.
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Supported Coins & Markets
Score:Evaluates the range of available cryptocurrencies, fiat currencies, and markets, as well as investment tools like staking, farming, and other yield options. Read more in the Methodology section.4 /10PINTU received a score of 4/10 in this category, indicating a modest offering of assets and markets. While PINTU covers essential trading functions, the number of supported coins, fiat currencies, and investment tools may be insufficient for users seeking more comprehensive options.
- Crypto futures available
- Yield farming available
- Staking available
- Crypto options not available
- Prediction markets are not supported
PINTU supported coins and markets vs competitors
We compared PINTU with leading exchanges in terms of supported coins, NFT access, and derivatives like futures and options to help users assess the platform’s product range and trading flexibility.
PINTU OKX Coinbase Supported coins 80 600+ 400+ Futures/Perpetual contracts YesYesYesOptions NoYesNoNFTs NoYesYesTokenized Assets Digital tokens representing real-world assets, such as stocks, bonds, commodities, or real estate. NoYesYesTradFi Perps Perpetual futures contracts linked to traditional financial assets, such as stocks, indices, or commodities. NoYesYesPrediction Markets Markets where users trade contracts based on the outcomes of future events. NoNoNoOther Assets NoNoPre-IPO PINTU passive income options vs competitors
We also compared PINTU with top competitors in terms of passive income opportunities such as staking, farming, and copy trading, to help users evaluate the platform’s earning potential beyond regular trading.
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Trading Apps & Tools
Score:This section evaluates the quality and variety of trading platforms offered by the broker. It considers supported platforms, core features, device compatibility, and the availability of tools for automation, analysis, and different trading styles. Learn more in our Methodology.8 /10PINTU received a score of 8/10 for its trading apps and tools. Its mobile platforms are highly rated on both iOS and Android, delivering smooth performance, advanced charting capabilities, and real-time market data.
- Mobile indicators allowed
- Advanced charting with TradingView support
- Positive user feedback on the iOS app
- App data protection with 2FA
- No access to Copy Trading
- Advanced orders not available
- No standalone desktop access
Trading apps
PINTU provides web and mobile apps for both Android and iOS users, with an average rating of 4.7 on the App Store and 4.4 on Google Play. Our review focused on core features important to traders, particularly trading functionality and security tools, to evaluate how convenient and safe the PINTU platform is for mobile use.
PINTU OKX Coinbase 2FA YesYesYesFace ID YesYesNoMob Indicators YesYesYesAlerts YesYesYesAdvanced Orders These are specialized trading features that give users more precise control over how trades are executed. Examples include Stop-Limit, Trailing Stop, and OCO (One Cancels the Other). These tools may only be available on the web version of the platform. YesYesYesTrading with bots NoYesNoAPI NoYesYesExtra trading platforms These refer to third-party platforms supported by the crypto exchange in addition to its own proprietary system. NoNoNoDoes PINTU offer a desktop app?
No, PINTU does not currently offer a desktop app. However, users can access the platform via its web version, which provides more comprehensive functionality compared to the mobile apps.
Does PINTU offer advanced charting with TradingView integration?
Yes, PINTU offers advanced charting through direct integration with TradingView. Users can access TradingView’s full suite of indicators, drawing tools, and multi-timeframe analysis directly on the platform.
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Customer Support
Score:We evaluated Customer Support at PINTU based on the availability of live chat, email, phone support, ticket systems, help center resources, 24/7 assistance, multilingual support, and response time. Our assessment focuses on support accessibility and responsiveness. Learn the assessment criteria5.3 /10PINTU offers a moderate level of customer support, covering basic communication channels and assistance options.
In TU testing, the exchange showed mixed results in support accessibility and responsiveness. Certain limitations in contact options, availability, or support resources may make it less convenient for users requiring immediate assistance.
- 24/7 customer support available
- Support ticket system available
- Comprehensive help center available
- Live chat support unavailable
- Phone support unavailable
PINTU Support Channels vs Competitors
PINTU OKX Coinbase Live Chat NoNoYesEmail Support YesNoNoPhone Support NoNoNoTicket System YesYesYes24/7 Support YesYesYesHelp Center / FAQ YesYesYesMultilingual Support NoNoYesContacts Official site https://pintu.co.id/
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