Traders Union has analyzed financial markets for over 14 years, evaluating brokers based on 250+ transparent criteria, including security, regulation, and trading conditions. Our expert team of over 50 professionals regularly updates a Watch List of 500+ brokers to provide users with data-driven insights. While our research is based on objective data, we recommend that users perform independent due diligence and consult official regulatory sources before making any financial decisions.
Learn more about our methodology and editorial policies.
Pros & Cons
- Long presence on the market and official regulation in Indonesia;
- Over 200 cryptocurrencies are available;
- 60+ partner banks and support for popular online payment systems;
- Low initial deposit requirements;
- Deposits and withdrawals are made with over 20 cryptocurrencies and IDR;
- Trading is conducted through a web platform and mobile app with two-factor authentication;
- Support for additional services including lending, crypto payments of utility bills, and fee-free transfers of digital coins between users.
- No crypto trading education or a demo account for risk-free training;
- Leverage is not available;
- Limited availability of technical support.
Triv is a regulated Indonesian crypto exchange established in 2015. Its activities are supervised by BAPPEBTI (the Commodity Futures Trading Supervisory Agency/Badan Pengawas Perdagangan Berjangka Komoditi) and Kominfo (the Ministry of Communication and Information Technology). Through its mobile app and web platform, traders can access over 200 cryptocurrencies, invest in staking of over 25 coins, and trade U.S tokenized stocks with dividend payouts. All digital assets traded on Triv are insured with Lloyd’s and BitGo with a total coverage of $100 million.
TU Expert Verdict
Triv demonstrates moderate stability and can suit certain traders. Its conditions are acceptable, and feedback is mixed but reasonable. In my own tests, it performed adequately, though it lacks the consistency of higher-rated companies.
Top-5 Crypto Exchanges Traders Prefer
Triv User Reviews
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Triv Commissions and Fees
Score:This category evaluates trading costs and the transparency of deposit and withdrawal charges according to the Methodology. It covers spot and futures trading fees, P2P exchange costs, deposit/withdrawal fees, and tiered fee structures. The assessment ensures that fees are competitive and clearly disclosed, avoiding hidden or excessive costs. Each factor is scored based on defined criteria, contributing to the overall rating.7.8 /10Triv received a 7.8/10 score for its trading fees. While Triv is not the cheapest crypto exchange, the fees remain reasonable and competitive within the market.
- Spot fee below industry average
- No deposit fee
- Withdrawal fee may be applied
- P2P fee applied
What are Triv trading fees?
We analyzed Triv’s crypto fees and compared them to the top two competitors, both of which hold high average positions in our rankings. To establish a comprehensive benchmark, we also calculated the average fee score based on an evaluation of over 100 cryptocurrency exchanges.
Triv trading fees vs competitors
Triv Nexus Trade CoinMetro Industry average Based on the evaluation of over 100 leading crypto exchanges Spot, maker fee (%) Maker fees are charged when liquidity is added to the order book. This occurs by placing a limit order below the current market price for buy orders, or above the market price for sell orders. 0.1 0.22 0.1 0.15 Spot, taker fee (%) Taker fees are charged when liquidity is removed from the order book. This typically happens when a trade is executed at the market price. 0.1 0.22 0.2 0.194 What are Triv deposit and withdrawal fees?
Deposit fee, % Important! Even if an exchange does not charge fees for deposits and withdrawals, there can also be fees from the payment system or cryptocurrency network used by the user. For example, the network fee for USDT TRC20 is typically around $1. 0 Withdrawal fee, % 0.1 Does Triv offer P2P trading?
No, Triv does not support P2P transactions. However, you can explore the best alternatives in our dedicated list of top P2P exchange platforms, offering a variety of secure options for peer-to-peer transactions.
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Regulation and Safety
Score:Our evaluation encompasses several key factors, including government regulation, two-factor authentication (2FA), cold wallet storage of client assets, investor protection funds, KYC protocol adherence, year of foundation, and history of security breaches. Read more in our Methodology6.8 /10With a 6.8/10 score, Triv demonstrates a moderate level of security and regulation. While the platform meets basic safety standards, it may not offer the same level of protection as higher-rated exchanges.
- No successful hacks history
- Government-regulated
- 2FA
- Cold wallet storage
- Not U.S regulated
- No facial recognition
- Not tier-1 regulated
We also compared Triv against the top two competitors with the highest scores in our overall ranking based on the most critical security indicators.
Triv Security Factors Triv OKX Coinbase Tier-1 regulation NoNoYesGovernment-regulated YesYesYesInvestor protection fund Provides compensation to users in case of financial loss due to unforeseen circumstances on the platform. NoYesYes2FA YesYesYesFacial recognition NoYesNoCold wallet storage The majority of user funds are held offline, reducing vulnerability to online attacks. YesYesYesSuccessful hacker attacks We review publicly available information on past security breaches to assess the exchange's security track record. NoNoYesIs Triv a regulated crypto exchange? Regulation is crucial for the security and legitimacy of a cryptocurrency exchange. We assess the exchange’s regulatory status and its impact on platform reliability.
Triv is regulated by a government authority, ensuring compliance with national and international standards. However, it does not hold Tier-1 regulation (e.g., in the U.S., UK, Germany, Spain, France, Australia, Singapore, or other jurisdictions with strict financial oversight). While this regulation provides an added layer of security and legitimacy, it may not offer the highest level of investor protection found in top-tier regulatory environments.
Triv is authorized or licensed in accordance with local regulations in the following regions: Indonesia.
Is verification (KYC) mandatory at Triv?
Yes, KYC verification is mandatory at Triv. You will need to complete the verification process before you can open an account and access the platform's full range of services.
Is Triv available in the USA?
Triv is not available in the USA due to regulatory restrictions. In some cases, access might differ by state, so we recommend confirming details with the platform’s support or checking the official website for the latest updates.
You may also consider the top 3 exchanges that are available in the USA and rank highly based on our methodology: OKX, Coinbase, Crypto.com .
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Deposit and Withdrawal
Score:We evaluated the deposit and withdrawal experience, considering several key factors such as the range of available methods, transaction processing speed, minimum deposit requirements, and associated fees. Read more in our Methodology.6.5 /10Triv received a 6.5/10 rating for its deposit and withdrawal services. While Triv covers basic payment options, the platform lacks some widely used methods that could improve user flexibility.
- Bank cards accepted for instant deposits
- Many cryptocurrencies for deposits and withdrawals
- No deposit fees
- PayPal payments
- No P2P transfer option
- Withdrawal fee applies
- No Google Pay option
Deposit and withdrawal options
Triv supports the following deposit and withdrawal options: Bank transfers, Bank card, Crypto, PayPal.
Triv Deposit and withdrawal options vs competitors
Triv OKX Coinbase Bank transfers YesNoYesBank card YesYesYesCrypto YesYesYesPayPal YesNoYesWhat is Triv minimum deposit?
The minimum deposit at Triv is 605 USD/USDT or 1 BTC. The minimum trade size is 3025 USD/USDT, which also serves as the minimum amount required to start trading on the platform.
Triv minimum deposit vs competitors
Triv OKX Coinbase Minimum deposit, USD or USDT 605 10 10 Minimum deposit, BTC 1 5 1 Minimum trade amount, USD/USDT 3025 1 2 Does Triv support fiat money?
Triv does not support fiat currencies; only cryptocurrencies are accepted.
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Supported Coins & Markets
Score:Evaluates the range of available cryptocurrencies, fiat currencies, and markets, as well as investment tools like staking, farming, and other yield options. Read more in the Methodology section.2.5 /10Triv received a score of 2.5/10 in this category, indicating a modest offering of assets and markets. While Triv covers essential trading functions, the number of supported coins, fiat currencies, and investment tools may be insufficient for users seeking more comprehensive options.
- Staking available
- Fiat currencies supported
- No tokenized stocks or real-world assets
- NTFs not available
Triv supported coins and markets vs competitors
We compared Triv with leading exchanges in terms of supported coins, NFT access, and derivatives like futures and options to help users assess the platform’s product range and trading flexibility.
Triv OKX Coinbase Supported coins 17 600+ 400+ Futures/Perpetual contracts NoYesYesOptions NoYesNoNFTs NoYesYesTokenized Assets Digital tokens representing real-world assets, such as stocks, bonds, commodities, or real estate. NoYesYesTradFi Perps Perpetual futures contracts linked to traditional financial assets, such as stocks, indices, or commodities. NoYesYesPrediction Markets Markets where users trade contracts based on the outcomes of future events. NoNoNoOther Assets NoNoPre-IPO Triv passive income options vs competitors
We also compared Triv with top competitors in terms of passive income opportunities such as staking, farming, and copy trading, to help users evaluate the platform’s earning potential beyond regular trading.
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Customer Support
Score:We evaluated Customer Support at Triv based on the availability of live chat, email, phone support, ticket systems, help center resources, 24/7 assistance, multilingual support, and response time. Our assessment focuses on support accessibility and responsiveness. Learn the assessment criteria6.3 /10Triv offers a moderate level of customer support, covering basic communication channels and assistance options.
In TU testing, the exchange showed mixed results in support accessibility and responsiveness. Certain limitations in contact options, availability, or support resources may make it less convenient for users requiring immediate assistance.
- Phone support available
- Support ticket system available
- 24/7 customer support available
- Email support unavailable
- Limited language support
Triv Support Channels vs Competitors
Triv OKX Coinbase Live Chat YesNoYesEmail Support YesNoNoPhone Support YesNoNoTicket System YesYesYes24/7 Support YesYesYesHelp Center / FAQ YesYesYesMultilingual Support NoNoYesContacts Official site https://triv.co.id/en
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