VALR Review 2024
Minimum
deposit:
  • $1

Trading platform:

  • Proprietary platform

VALR Review 2024

Updated:
Updated: October 06, 2023

3.88

/

10

TU Overall Score
The purpose of creating the TU Overall Score is to make the search for secure and reliable brokerage companies easier for the visitors of our website. We believe that it is a very important mission as, unfortunately, not every company in the financial industry is worthy of trust.

According to our idea, the TU Overall Score indicator should answer the biggest question of all: “Can I trust this broker with my money?”. The scores range within 0.01 – 9.99 (the higher the indicator the more trust the broker has). More details
Minimum
deposit:
  • $1

Trading platform:

  • Proprietary platform
Trading features:
  • All major cryptocurrencies, only South African rand is available from fiat, low fixed fees, mutually beneficial referral program, no investment

Summary of VALR Crypto Exchange

VALR is a cryptocurrency exchange with higher-than-average risk and the TU Overall Score of 3.88 out of 10. Having reviewed trading opportunities offered by the company and reviews posted by VALR clients on our website, Traders Union expert Anton Kharitonov recommends users to consider a more reliable broker with better conditions, as, according to reviews, many clients of this broker are not satisfied with the company’s work. VALR ranks 56 among 170 companies featured in the TU Rating, which is based on the evaluation of 100+ criteria.

The VALR exchange offers a simplified cryptocurrency trading system with favorable conditions. The site stands out for its functionality, large trading volumes, and top-tier level of security. Of the options for passive earnings, only the referral program is available. There is mobile trading. The crypto exchange is engaged in charity work and acts transparently within the framework of international law.

NOTE!

If you are planning to trade cryptocurrencies, and not just keep your savings in crypto wallets, we recommend that you choose one of the top brokers with reliable regulation and access to trading crypto CFDs. This type of trading will help you avoid holding your cryptocurrency in e-wallets of exchanges, which quite regularly get hacked. Also, availability of leverage will allow you to trade crypto CFDs for amounts much higher than your deposit.

Traders Union experts recommend considering Top 3 companies from our rating:

Start Trading with RoboForex
Your capital is at risk.
Editorial Note: We are unable to verify the validity of reviews and publish all reviews, both positive and negative, in accordance with the Users Reviews Policy.

The VALR exchange is a renowned cryptocurrency trading platform. Bitcoin, Ethereum, Ripple, Litecoin, Bitcoin Cash, and other cryptocurrencies are at your disposal for trading here. Instantaneous exchange and margin trading are available (but no leverage). Of the fiat funds, only the South African rand is represented. The crypto exchange has a web version of the trading terminal and applications for iOS and Android for mobile trading. The site offers a referral program with four levels of reward. Traders' assets are stored in the Bittrex system, and the platform uses several levels of security to protect users' funds. Fees are fixed and are below the market average.

💰 Account currency: Cryptos, currencies
🚀 Minimum deposit: $1
⚖️ Leverage: 1:1
💱 Spread: Market
🔧 Instruments: Cryptos, ZAR
💹 Margin Call / Stop Out: No

👍 Advantages of trading with VALR:

  • a plethora of cryptocurrencies for exchange and trade;
  • functional and easy-to-learn trading terminal;
  • the presence of an author's application for mobile trading;
  • lucrative referral program with discounts and rewards;
  • top-tier level of protection of data and user funds;
  • all major options for depositing and withdrawing funds;
  • low fixed fees for trading operations;
  • Crypto4Covid Fund for Covid-19 Affected People.

👎 Disadvantages of VALR:

  • the exchange does not offer tutorials;
  • only South African rand is presented as fiat;
  • communication with technical support can be initiated exclusively through tickets.

Evaluation of the most influential parameters of VALR

User Satisfaction Customer Satisfaction Score (CSAT) is a unique metric of Traders Union based on the analysis of user reviews posted on pages of each broker profile by the visitors of our website from all around the world. We have been collecting these broker reviews for over 13 years, and therefore, we know and understand the level of customer satisfaction with a specific brokerage company better than anyone else.

2.63

/10

Commissions and fees This parameter comprises a comprehensive analysis of all commissions and fees charged by a brokerage company, including trading and deposit/withdrawal fees. Also specific fees, for example the inactivity fee, are taken into account in the final score for the fees. Users can find detailed fees charged by a company in the broker’s profile.

5.85

/10

Trading instruments For this parameter, we evaluate the number of trading assets a broker offers access to in each group of financial instruments. We analyze the quotes a broker offers on Forex pairs, metals, indices, commodities, stocks, and cryptocurrencies. This parameter also includes evaluation of broker’s investment programs, for example access to copy trading, which we regard as an additional type of a trading instrument.

5.63

/10

Brand popularity Traders Union experts are confident that brand awareness mostly fully reflects the real state of affairs in a company – the more popular the broker, the more people trust it. The score for this indicator is based on the data analysis of such services as Ahrefs and SemRush, which show how often a company’s brand is searched on Google. In addition, indicators of the SimilarWeb service, which show the approximate number of visitors of the broker’s website, are also taken into consideration. We also review disclosed official reports of brokers, which allow for evaluating their client base.

5.79

/10

Customer support The score of this parameter is based on the number of available communication channels of a company’s support service. The quicker and easier it is to contact the broker’s support, the higher the score. We check every available support channel, test the speed of processing of requests and completeness of provided information through several interactions.

6.15

/10

Education This parameter provides an evaluation of a company’s capacity to work with beginners. Only quality training and provision of full and unbiased information can help novice traders and investors minimize the risks of losing money, even when working with top-ranked companies. Brokers with useful educational and informational tools, including webinars, tutorials, podcasts and articles, receive higher scores.

6.37

/10

Geographic Distribution of VALR Traders

Popularity in

93.85%
ZA
South Africa
0.5%
KZ
Kazakhstan
0.46%
NL
Netherlands
0.53%
TR
Turkey
0.34%
US
United States
0.26%
NA
Namibia
0.19%
CA
Canada
0.13%
BR
Brazil
0.1%
IL
Israel
0.9%
MD
Moldova
0.55%
Others
Others

VALR Latest Comments for 2023 i

19 comments
Total score:
5.2 /10

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manu
10 weeks ago

VALR's customer support was unresponsive and provided little assistance in resolving the issues I encountered. I cannot recommend VALR for crypto trading due to its poor performance, inadequate support, and security concerns.

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autodorrgip
1 year ago

Account blocked! No comments, personal personal assistant does not get in touch. Worked with them for many years, until the merged everything was fine! Looks like it's taken too much!

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SanuyemSa
1 year ago

On various forums and sites there are negative reviews about VALR, and most of them are true) I checked everything myself. The earned money was not allowed to be withdrawn, although the trade was going normally.

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varam
2 years ago

According to my observations, VALR is an exchange for everyone who is engaged in cryptocurrency trading. Beginners here will appreciate the interface of the trading platform and professionals will enjoy the absence of unnecessary services, such as consulting or personal managers. As a professional, I am honestly tired of opening top accounts and getting a manager who is not always competent. There is no such problem here. And the choice of cryptocurrency and convenient ways to replenish the deposit will be appreciated by everyone. I would add a service for copying transactions so that professionals can share their knowledge and get a percentage, and beginners can learn from someone else's experience.

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usharani
2 years ago

Over five years of trading on crypto exchanges, I have come across different situations such as the inability to withdraw funds, frost from the support service, slippage, and glitches on the platforms. I can't say that VALR is the dream of any crypto trader, but the company performs basic functions well, and that's enough for me. The choice of cryptocurrencies is about the same as on other exchanges, but the commissions are significantly lower. When trading in high volumes, this is especially valuable. Communication with the support service could be made faster, and an online chat could be added, but this is not critical.

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pikkumyy
2 years ago

To everyone who is just planning to trade cryptocurrency, I can safely recommend the VALR crypto exchange. All the functions that are needed to master the database are here, such as tools and a convenient trading platform. The only thing missing is a section with useful training information, and it was especially frustrating for me when I just registered with VALR. Later, I found third-party information resources, and only then did I realize that the lack of a training section is a major drawback of the VALR exchange. However, compared to other offers on the market, this is the most profitable platform for crypto trading.

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Aldi2728
2 years ago

For my part, I can only say one thing, for those who do not understand what the matter is and how to be. Just check the information about the company (license, registration and of course the persons behind it). You will immediately understand that VALR are scammers!

Expert Review of VALR

The VALR crypto exchange has been analyzed by Traders Union specialists using more than 120 criteria. The site is characterized as friendly and loyal to all categories of users. Registration takes less than five minutes, it is possible to transfer and withdraw cryptocurrencies from other crypto wallets and systems. Deposits and withdrawals can be conducted only through South African banks, and there are no other restrictions.

The exchange does not set a framework for trading strategies, there are no limits or additional fees. Commissions are fixed and differ for quick exchange and margin trading. Although commissions are below the market average, they can be further reduced in two ways — through its referral program and by bonuses in the form of rebates from the Traders Union. Especially favorable conditions are intended for the maker.

The trading terminal is represented by a standard web version and an application with adapted functionality. The security level is off the charts, and there are several protection factors. A bonus is the storage of funds in the international Bittrex system. The crypto exchange is registered in South Africa, but operates all over the world and works with residents of all countries without restrictions.

VALR has open tax reporting and is subject to international law. There were no facts of violation of obligations to clients. Of the minuses, there is a lack of detailed guides, demo accounts, and investment decisions. The site is a real catch for active cryptocurrency trading.

Anton Kharitonov

Anton Kharitonov

Financial expert and analyst at Traders Union

Latest VALR News

05.10.2023
​Cryptocurrency exchange VALR has announced that its subsidiary, VALR FZE, has received initial approval from the Dubai Virtual Asset Regulatory

Dynamics of VALR’s popularity among
Traders Union’s traders, according to 2023 data

Logo TU
20,0%
Top 3
10,0%
Top 5
7,0%
Top 10
5,0%
Top 20
1,0%
Top 40
0,5%
Top 100
0,2%
Top 100+
0,05%
Jan.
Feb.
Mar.
Apr.
May.
Jun.
Jul.
Aug.
Sep.
Oct.
Nov.
Dec.

Investment Programs, Available Markets and Products of the Broker

VALR cryptocurrency exchange does not offer investment solutions. Of the passive earnings on the site, only the referral program is available with the payment of a percent of the commission charges of invited traders. The crypto exchange is focused on active trading as the main source of income for users.

Important!

If you are a large investor and plan on investments over $ 10,000, contact us at vip-invest@tradersunion.com or by the feedback form on our website. Our professional team will take you through all the intricacies of the deal and all the steps from signing up to withdrawal of profits.

VALR’s affiliate programs

The VALR referral (affiliate) program has notable differences from the typical programs of other cryptocurrency exchanges. The program includes four levels, but they are determined not by the depth of the referral network, but by the actions of the user. At each level (except zero), the exchange provides bonuses in the form of discounts on fees or affiliate payments.

  • Level zero: you register without a referral code and do not receive any benefits.

  • Level one: you register with a referral (invitation) code and receive a 10% discount on all trading commissions.

  • Level two: you invite another user with a referral code and get a 15% discount on all fees, and the user gets a 10% discount.

  • Level three: you invite two or more referrals and get a 15% discount on your fees. Plus, you also have access to 10% of all the commission fees of your referrals.

For you to receive a bonus for an invited referral, he must register, verify (confirm the data), and conduct at least one transaction. Inviting more than two referrals does not increase the discount, but allows you to earn more passively by increasing the number of sources from which you receive 10% of their fees.

The affiliate program is unlimited, you earn each time your partners trade on the site. You can invite an unlimited number of partners. You do not receive bonuses from users who are invited to the site by your partners.

An important advantage of the VALR referral program is that the invited user receives a guaranteed unlimited 10% discount on trading fees. This motivates users to sign up with inviting referral codes.

Trading Conditions for VALR Users

The VALR crypto exchange has not set a minimum deposit. To make a quick exchange or trade on the exchange, the user needs to register, go through verification and deposit any amount of funds using any of the available methods. There are no limits or restrictions on trading strategies. There is no leverage for margin trading. Please note that there is only one way to contact the technical support of the company — through the ticket system.

Technical specialists will provide answers 24/7. You can see the summary data on the main trading conditions of the site in the table below.

$1

Minimum
deposit

1:1

Leverage

24/7

Support

💻 Trading platform: Proprietary (web and app)
📊 Accounts: Standard
💰 Account currency: Cryptos, currencies
💵 Replenishment / Withdrawal: Bank cards and accounts (ZAR only), electronic and cryptocurrency wallets
🚀 Minimum deposit: $1
⚖️ Leverage: 1:1
💼 PAMM-accounts: No
📈️ Min Order: From 0
💱 Spread: Market
🔧 Instruments: Cryptos, ZAR
💹 Margin Call / Stop Out: No
🏛 Liquidity provider: No
📱 Mobile trading: Yes
➕ Affiliate program: Yes
📋 Orders execution: Market
⭐ Trading features: All major cryptocurrencies, only South African rand is available from fiat, low fixed fees, mutually beneficial referral program, no investment
🎁 Contests and bonuses: Not indicated

Broker comparison table of trading instruments

VALR Bybit OKX XT.com Phemex WhiteBIT
Forex No No No No No No
Metalls No No No No No No
Crypto Yes Yes Yes Yes Yes Yes
CFD No No No No No No
Indexes No No No No No No
Stock No No No No No No
ETF No No No No No No
Options No No No No No No

VALR Commissions & Fees

Information
VALR crypto exchange offers a simplistic and transparent system of commission charges. Registration and account maintenance are free of charge, and there are no fees for making a deposit. The fee for withdrawing fiat to South African banks is 8.50 ZAR, and withdrawal to banks in other countries is not possible. There are no restrictions on withdrawals to electronic and cryptocurrency wallets, as well as accounts.
The exchange fee is 0.75% of the transaction amount, regardless of the assets involved and the transaction volume. For exchange trading, fees are also fixed but differ for the taker and the maker. The taker's fee is 0.1%, the maker's fee is 0.01%. Hence, the site pays extra to the maker for the deal.
A decrease in commission charges is possible with an increase in the level of the referral program. The maximum discount on commission fees is available at the third level, which is 15%. As additional savings, you can receive rebates through Traders Union.
Account type Spread (minimum value) Withdrawal commission
Standard Up to 0.1% per order Yes

The average fees for trading operations on VALR are lower than on most other sites. For comparison, the table shows data for several cryptocurrency exchanges:

Broker Average commission Level
VALR $0.1 Low
Bybit $20 High
Bitfinex $0.1 Medium
Logo VALR
$0.1
$20
$0.1

Contacts

Foundation date 2018
Registration address 29 Wessel Road, Edenburg, Johannesburg, Gauteng, 2000, South Africa
Official site
Contacts
Disclaimer:

Your capital is at risk. Cryptocurrency trading can be extremely risky. Cryptocurrency trading can lead to large and immediate financial losses. The volatility and unpredictability of the price of cryptocurrency relative to fiat currency may result in significant loss over a short period of time. Transactions in cryptocurrency may be irreversible, and, accordingly, losses due to fraudulent or accidental transactions may not be recoverable. The nature of cryptocurrency may lead to an increased risk of fraud or cyber attack.

All information posted on the Traders Union website is based on reliable and objective data. We have combined our 10 years’ experience in the financial sector and the feedback of our customers to provide you with a true picture of the best forex companies in the market. Detailed information about our methodology.
VALR Review VALR Review

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FAQs

Do reviews by traders influence the VALR rating?

Any review can raise or lower the rating of any broker in the general list of brokers. To read reviews about VALR you need to go to the broker's profile.

How to leave a review about VALR on the Traders Union website?

To leave a review about VALR, register on the Traders Union website or you can also leave a review through Facebook.

Is it possible to leave a comment about VALR on a non-Traders Union client?

Anyone can leave feedback about VALR on multiple participating clients; however, Traders Union clients also receive additional payments later for working with any broker listed at the Forex market.

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