Traders Union has analyzed financial markets for over 14 years, evaluating brokers based on 250+ transparent criteria, including security, regulation, and trading conditions. Our expert team of over 50 professionals regularly updates a Watch List of 500+ brokers to provide users with data-driven insights. While our research is based on objective data, we recommend that users perform independent due diligence and consult official regulatory sources before making any financial decisions.
Learn more about our methodology and editorial policies.
NumberOne Capital Markets Pros & Cons
- This broke has an extremely low entry barrier, with a minimum deposit of $1.
- A wide variety of assets expands the trader's possibilities and reduces trading risks.
- High leverage increases profit potential.
- This broker's offered analytical tools are useful and assist in making forecasts.
- This company is licensed and regulated by the Vanuatu Financial Services Commission (VFSC, 15035).
- Two promotions are continuously available, which are a bonus on the first deposit and a bonus on the subsequent deposit.
- Clients can work with any version of the MT trading platforms.
- This broker's client support is generally highly rated by users, but there is no call center as a communication channel, and managers are only available from 6:00 to 15:00 GMT on weekdays.
- This company focuses on active trading, so its clients do not have alternative earning opportunities. There are no PAMM accounts, copy trading, or referral programs (only IB).
- The platform offers several dozen deposit and withdrawal options, but most of them are cryptocurrency wallets. It is not possible to withdraw funds to a bank account, Mastercard, or Visa card.
TU Expert Verdict
NumberOne Capital Markets carries a higher degree of risk. My review and user feedback point to noticeable performance issues and limitations. It may be appropriate only for experienced traders who fully understand the risks and are prepared for potential instability.
Top-5 Brokers Traders Prefer
NumberOne Capital Markets User Reviews
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5-star
0%
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4-star
0%
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3-star
29%
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2-star
33%
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1-star
38%
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Commissions and Fees
Score:We evaluate brokers' fees and spreads by assessing the costs associated with Standard and ECN/Raw spread accounts, including commissions and spreads. Additionally, our evaluation considers extra fees such as deposit/withdrawal charges and inactivity fees. Learn the assessment criteria8 /10The trading and non-trading commissions of NumberOne Capital Markets have been analyzed and rated as having Low fees, with a fees score of 8/10. Additionally, these commissions were compared with those of the top two competitors, OANDA and FOREX.com, to provide the most comprehensive information.
- Low Forex trading fees
- Tight EUR/USD market spread
- No inactivity fee
- No deposit fee
- No withdrawal fee
- Complex fee structure
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Is NumberOne Capital Markets Safe?
Score:We evaluate brokers' safety based on several key criteria. The highest value is placed on regulation, especially Tier 1 regulation, which ensures adherence to stringent standards set by top financial authorities like the FCA in the UK, CFTC in the US, CySEc and BaFin (EU) or ASIC (Australia). High scores are also given for participation in investor protection funds, which safeguard clients' funds in case of broker insolvency. Learn the assessment criteria4.7 /10NumberOne Capital Markets has a safety score of 4.7/10, which corresponds to a Low security level. The safest brokers are those with Tier-1 regulation, a long history (over 10 years in the market), and participation in investor compensation schemes.
- Is regulated
- Negative balance protection
- Track record over 14 years
- Not tier-1 regulated
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Account Types
Score:We evaluate a broker’s account offering by analyzing the range and suitability of available account types and how effectively they cater to different trader profiles and strategies. Our assessment covers the diversity of account options — including Standard, ECN/Raw, Cent, Swap-Free (Islamic), and VIP accounts — as well as the flexibility of trading conditions provided. Learn the assessment criteria.4.6 /10NumberOne Capital Markets offers the following account options: Demo, Standard, ECN/Raw spread, Cent, Micro, Managed.
NumberOne Capital Markets covers the core account types, making it convenient for traders with different preferences and strategies.
- Forex account with Micro lots
- Tight spread ECN account
- Standard account with balanced trading conditions
- No VIP account option
- No Swap Free account
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Deposit and Withdrawal
Score:This section assesses the efficiency, speed, and affordability of brokers’ transaction processes, focusing on available methods, currencies, and fees. For further details, please refer to our data-focused methodology6 /10NumberOne Capital Markets received a Medium score for the efficiency and convenience of its deposit and withdrawal processes.
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Markets and Tradable Assets
Score:The evaluation in this section is based on the TU methodology and reflects the total number and variety of tradable assets offered by the broker, including Forex currency pairs. It also considers the availability of passive income tools such as PAMM accounts, copy trading, and similar services. All information is obtained from publicly available sources and may change. Learn the assessment criteria5.8 /10NumberOne Capital Markets offers a limited selection of trading assets compared to the market average. The platform supports 188 assets in total, including 50 Forex pairs.
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Trading Account Opening
We successfully registered an account with NumberOne Capital Markets in 7 minutes. The KYC verification was completed within 1 business day. The minimum deposit amount at NumberOne Capital Markets is $1.Score:We evaluated Trading Account Opening at NumberOne Capital Markets by testing the registration process under real conditions, including opening an account and funding it with the minimum required deposit (but no less than $100). Our assessment considered whether onboarding was fully online, the average registration time, the speed of KYC verification, and how quickly traders could activate their accounts. Learn the assessment criteria.10 /10This is one of the most accessible and hassle-free onboarding procedures on the market.
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Trading platforms & tools
Score:This section evaluates the quality and variety of trading platforms offered by the broker. It considers supported platforms, core features, device compatibility, and the availability of tools for automation, analysis, and different trading styles. Learn the assessment criteria6.8 /10NumberOne Capital Markets received a score of 6.8/10, reflecting an average offering in terms of trading platforms and tools. The broker covers essential functionality but may fall short in some advanced features or platform diversity compared to leading competitors.
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Mobile Apps
Score:This section assesses the quality and functionality of the broker’s mobile trading apps. It takes into account app ratings, number of downloads, platform features such as two-factor authentication (2FA), mobile alerts, and technical indicators, ensuring traders can manage positions and monitor markets effectively from their smartphones. Learn the assessment criteria2 /10 -
Customer Support
Score:We evaluated Customer Support at NumberOne Capital Markets by opening a real account funded with the minimum required deposit (no less than $100) and contacting support to measure response time under real conditions. Our assessment considered contact channels, response speed, multilingual support, and availability hours. Learn the assessment criteria1.8 /10
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FAQs
How is NumberOne Capital Markets regulated and what does its safety score indicate?
NumberOne Capital Markets is regulated by the Vanuatu Financial Services Commission (VFSC), which is classified as a Tier-3 regulator and does not provide a specific investor compensation fund. The broker has a safety score of 4.7/10, indicating a low security level in the Traders Union assessment, although it does offer negative balance protection, KYC verification, and has been operating since 2012.
What commissions and fees can traders expect at NumberOne Capital Markets?
NumberOne Capital Markets has a fees score of 8/10, with low forex trading fees, tight EUR/USD spreads, and no deposit, withdrawal, or inactivity fees reported in this section. On Standard accounts, EUR/USD spreads typically range from 0.5 to 1.2 pips and GBP/USD from 0.7 to 1.4 pips, while RAW/ECN accounts show average spreads of 0.3 pips on EUR/USD and GBP/USD plus a commission of $2.5 per lot.
What do user reviews say about NumberOne Capital Markets overall?
The user satisfaction score for NumberOne Capital Markets is 3.8/10 based on 48 reviews, with the majority of ratings being 1-star and 2-star. According to user reviews, overall sentiment is mostly negative, with relatively few higher-rated experiences reported.
What trading platforms and tools does NumberOne Capital Markets provide?
NumberOne Capital Markets offers MT4 and MT5 platforms, supports trading bots (EAs), one-click trading, and provides a free VPS, but does not offer API access, a proprietary platform, or a strategy (EA) builder. The broker supports 2FA, 68 indicators, and 188 tradable assets, while features like alerts, scalping, Trading Central, and Autochartist are not available according to this section.
What feedback is there on NumberOne Capital Markets customer support availability and channels?
NumberOne Capital Markets has a low customer support score of 1.8/10, with testing indicating slow or incomplete responses and limited availability to weekdays between 6:00 and 15:00 GMT. Support is provided via email, website live chat, Skype, WhatsApp, and support tickets, but there is no call center and managers are not available during the second half of the day, at night, or on weekends.
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