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8X8 AI Studio drives rapid growth in customer engagement under new compliance standards

8X8 AI Studio drives rapid growth in customer engagement under new compliance standards
8X8 AI Studio powers 450 percent surge

8X8 reports a nearly 450 percent rise in customer interactions powered by its AI Studio since April. The company states that teams building AI agents on its platform are typically not AI experts and can launch solutions within days.

The latest advancements include achieving GDPR compliance and HIPAA-readiness, positioning the platform to serve a broader range of regulated industries. 8X8 attributes the dramatic growth to ease of use and enhanced regulatory alignment.

8X8 recently enhanced its presence at the Telarus Partner Summit by showcasing its customer experience services and hosting interactive booth experiences, according to prior coverage. The company has also extended its Talk CX Tuesdays initiative to frontline, field, and expert teams, aiming for consistent customer experiences, as detailed in a previous report. These efforts signal ongoing expansion of 8X8's customer engagement offerings.

This material may contain third-party opinions, none of the data and information on this webpage constitutes investment advice according to our Disclaimer. While we adhere to strict Editorial Integrity, this post may contain references to products from our partners.

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