Motus Commercials moves to 8X8 platform driving faster call response

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07.10.2026

Motus Commercials moves to 8X8 platform driving faster call response — 8X8 cuts call abandonment

8X8 has reported a significant 74 percent reduction in call abandonment at Motus Commercials following the consolidation of nine separate phone systems into a single 8X8 platform.

According to the company, 85 percent of calls are now answered in under 30 seconds, demonstrating the operational impact of the new unified solution.

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8X8 has continued to develop its product range in recent months. The company previously expanded its AI Studio with a web app, dashboard, and portal builder featuring integrated end-user authentication. This addition aimed to support secure access for customers deploying digital workflows.

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