FCA warns UK consumers over Claims Check Live clone firm

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FCA warns on Claims Check Live

Highlights

FCA issued a warning that fraudsters are using the name Claims Check Live as a clone firm, contacting UK consumers via claimscheck.live and +441970450564.
Consumers transacting with unauthorised firms like Claims Check Live lack access to the Financial Ombudsman Service and Financial Services Compensation Scheme protection.
Customers who sent money to scammers on or after 7 October 2024 may be covered by protections introduced by the Payment Systems Regulator, according to the FCA.

Regulatory warning and firm details

As reported by the Financial Conduct Authority, fraudsters are using the name Claims Check Live to contact people in the UK while pretending to be an authorised financial services firm. The regulator identifies the operation as a clone firm, a type of scam in which criminals copy or mix details linked to legitimate authorised businesses to appear genuine.

The details listed in the warning include the telephone number +441970450564, the email address support@claimscheck.live and the website claimscheck.live. The FCA says scammers can also circulate other false contact details, postal addresses and Firm Reference Numbers, and may change those details over time.

Almost all firms and individuals must be authorised or registered to carry out or promote financial services in the UK. The FCA advises consumers to avoid dealing with firms that are not listed as authorised and to verify any unexpected contact through its Firm Checker using official contact details.

Consumer protection and UK market impact

If consumers deal with an unauthorised firm, they are unlikely to have access to the Financial Ombudsman Service for complaints or to protection from the Financial Services Compensation Scheme if the business fails. That leaves customers with a much lower chance of recovering money if a scam or collapse occurs.

The FCA adds that people who sent money to a fraudster on or after 7 October 2024 may be covered by protections introduced by the Payment Systems Regulator. It urges anyone approached by an unauthorised or clone firm to contact the regulator directly and to use its scam-prevention guidance before making payments or sharing personal information.

Our earlier article on the FCA’s proposed UK consolidated equities tape explained how the regulator is weighing a market-data overhaul aimed at improving visibility of share trading across venues. It outlined London Stock Exchange Group’s pushback against including pre-trade data, arguing for a post-trade-only approach ahead of the FCA’s expected July decision.

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