Traders Union has analyzed financial markets for over 14 years, evaluating brokers based on 250+ transparent criteria, including security, regulation, and trading conditions. Our expert team of over 50 professionals regularly updates a Watch List of 500+ brokers to provide users with data-driven insights. While our research is based on objective data, we recommend that users perform independent due diligence and consult official regulatory sources before making any financial decisions.
Learn more about our methodology and editorial policies.
XM EU Pros & Cons
- Minimum deposit of $5 for supported retail accounts.
- Leverage up to 1:30 for major Forex pairs.
- MetaTrader 4 and MetaTrader 5 trading software.
- Ultra Low accounts with spread-based pricing.
- Demo accounts for trading with virtual funds.
- Client funds maintained in segregated accounts.
- Negative balance protection for retail clients.
- Overnight financing charges may apply to positions held open.
- Trading bonuses are restricted for European retail clients.
XM is a Forex and CFD broker operating in the European Economic Area through Trading Point of Financial Instruments Limited. The broker provides access to currency pairs and CFDs on several asset classes, including stock indices, commodities, metals, energies, and shares. Its trading software includes MetaTrader 4 (MT4) and MetaTrader 5 (MT5), which support technical analysis, chart monitoring, and order management.
Trading Point of Financial Instruments Limited is a Cyprus Investment Firm regulated by the Cyprus Securities and Exchange Commission (CySEC) under license number 120/10. European retail clients are subject to leverage limits of up to 1:30, depending on the instrument. The broker provides negative balance protection and maintains segregated client accounts. Trading services are governed by European investment regulations, including MiFID II.
TU Expert Verdict
I can confidently recommend XM EU — it is a highly trusted company that I have personally tested and verified. Its trading conditions and user feedback show that most traders are satisfied, and my own experience confirms its solid and consistently reliable performance.
Top-5 Brokers Traders Prefer
XM EU User Reviews
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5-star
43%
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4-star
43%
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3-star
14%
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2-star
0%
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1-star
0%
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Commissions and Fees
Score:We evaluate brokers' fees and spreads by assessing the costs associated with Standard and ECN/Raw spread accounts, including commissions and spreads. Additionally, our evaluation considers extra fees such as deposit/withdrawal charges and inactivity fees. Learn the assessment criteria10 /10The trading and non-trading commissions of XM EU have been analyzed and rated as having Low fees, with a fees score of 10/10. Additionally, these commissions were compared with those of the top two competitors, OANDA and FOREX.com, to provide the most comprehensive information.
- Low Forex trading fees
- Tight EUR/USD market spread
- No inactivity fee
- No deposit fee
- No withdrawal fee
- Complex fee structure
Trading Fees and Spread
Below, we evaluated and compared the trading commissions of XM EU with those of two competitors. We focused on the spreads and other transaction fees directly associated with executing trades (e.g commission per lot on an ECN account). This comparison aimed to provide a clear understanding of the cost efficiency of each broker.
Standard Account Spread
For Standard accounts, XM EU’s commissions are part of the floating spread, which varies with market conditions. Typical values are provided, but during high volatility, the spread may exceed these.
XM EU Standard spreads XM EU OANDA FOREX.com EUR/USD min, pips — 0.1 0.7 EUR/USD max, pips — 0.5 1.2 GPB/USD min, pips — 0.1 0.9 GPB/USD max, pips — 0.5 1.4 RAW/ECN Account Commission And Spread
The spread on ECN/RAW accounts is market-based and fluctuates, with average values given during active hours. It may vary during volatility spikes. A commission per lot is also charged.
XM EU RAW/ECN spreads XM EU OANDA FOREX.com Commission ($ per lot) The commission is the fee charged by the broker for trading one standard forex lot (100,000 units of the base currency). 3.5 5 EUR/USD avg spread 0.15 0.2 GBP/USD avg spread 0.2 0.4 Non-Trading Fees
We conducted a detailed analysis of the non-trading fees associated with XM EU. This review offers a comprehensive overview of the additional costs that may impact traders beyond regular trading activities.
XM EU Non-Trading Fees XM EU OANDA FOREX.com Deposit fee, % The indicated amount does not include possible fees from payment systems and banks. 0 0 0 Withdrawal fee, % The indicated amount does not include possible fees from payment systems and banks. 0 0 0 Withdrawal fee, USD The indicated amount does not include possible fees from payment systems and banks. 0 0-15 0 Inactivity fee ($, per month) 0 0 15 -
Is XM EU Safe?
Score:We evaluate brokers' safety based on several key criteria. The highest value is placed on regulation, especially Tier 1 regulation, which ensures adherence to stringent standards set by top financial authorities like the FCA in the UK, CFTC in the US, CySEc and BaFin (EU) or ASIC (Australia). High scores are also given for participation in investor protection funds, which safeguard clients' funds in case of broker insolvency. Learn the assessment criteria10 /10XM EU has a safety score of 10/10, which corresponds to a High security level. The safest brokers are those with Tier-1 regulation, a long history (over 10 years in the market), and participation in investor compensation schemes.
- Tier-1 regulated
- Negative balance protection
- Track record of less than 8 years
XM EU Regulators and Investor Protection Abbreviation Full Name Country of regulation Investor Protection Fund Regulation Level BaFin
Full Name Federal Financial Supervisory Authority Country of regulation Germany Investor Protection Fund Up to €20,000 Regulation Level Tier-1 CySec
Full Name Cyprus Securities and Exchange Commission Country of regulation Cyprus Investor Protection Fund Up to €20,000 Regulation Level Tier-1
FINMA Full Name Swiss Financial Market Supervisory Authority Country of regulation Switzerland Investor Protection Fund CHF 100,000 Regulation Level Tier-1 CNMV
Full Name Comisión Nacional del Mercado de Valores Country of regulation Spain Investor Protection Fund Up to €100,000 Regulation Level Tier-1 Abbreviation CONSOB (Italy) Full Name Commissione Nazionale per le Società e la Borsa Country of regulation Italy Investor Protection Fund Up to €20,000 Regulation Level Tier-1 Abbreviation KNF (Poland) Full Name Komisja Nadzoru Finansowego (KNF) – Polish Financial Supervision Authority Country of regulation Poland Investor Protection Fund Up to €20,000 per investor Regulation Level Tier-1 Abbreviation MNB (Hungary) Full Name Magyar Nemzeti Bank (MNB) – Central Bank of Hungary Country of regulation Hungary Investor Protection Fund Up to €100,000 for deposits, €20,000 for investment losses Regulation Level Tier-1 XM EU Security Factors Foundation date - Negative balance protection YesVerification (KYC) Yes -
Account Types
Score:We evaluate a broker’s account offering by analyzing the range and suitability of available account types and how effectively they cater to different trader profiles and strategies. Our assessment covers the diversity of account options — including Standard, ECN/Raw, Cent, Swap-Free (Islamic), and VIP accounts — as well as the flexibility of trading conditions provided. Learn the assessment criteria.9.2 /10XM EU offers the following account options: Standard, ECN/Raw spread.
However, it does not provide a Cent account, which can be a disadvantage for beginners looking to practice with minimal risk.
- Tight spread ECN account
- Low minimum deposit
- Standard account with balanced trading conditions
- No VIP account option
- No Demo account
XM EU account types vs top competitors XM EU Plus500 OANDA Standard YesYesYesECN/Raw spread YesNoYesDemo NoYesYesCent NoNoNoMicro NoNoYesSwap Free NoNoYesVIP NoNoNoManaged NoNoNoXM EU accounts trading conditions
XM provides retail trading accounts with different cost structures and execution specifications. The European offering includes Ultra Low and Zero accounts, while demo accounts allow users to practice trading with virtual funds. The broker also applies separate regulatory classifications for retail and professional clients.
Account Types
Account Type Description Ultra Low Account with a $5 minimum deposit, leverage up to 1:30, and no trading commissions. EUR/USD spreads start from 0.8 pips. Micro account and swap-free options are available. The stop-out level is 50%. Zero Commission-based account with a $5 minimum deposit, leverage up to 1:30, and EUR/USD spreads from 0.0 pips. The stop-out level is 50%. Micro account and swap-free options are not available. Demo Practice account with virtual funds. Allows traders to test trading strategies, analyze charts, and place simulated orders without risking real money. The account table contains only the account types identified for the European offering.
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Deposit and Withdrawal
Score:This section assesses the efficiency, speed, and affordability of brokers’ transaction processes, focusing on available methods, currencies, and fees. For further details, please refer to our data-focused methodology8.5 /10XM EU received a High score for the efficiency and convenience of its deposit and withdrawal processes.
XM EU excels by providing a broad selection of payment methods, ensuring minimal costs and a seamless experience for users seeking efficient fund management.
- BTC available as a base account currency
- Bank wire transfers available
- No withdrawal fee
- Bank card deposits and withdrawals
- PayPal not supported
- BTC payments not accepted
- USDT payments not accepted
What are XM EU deposit and withdrawal options?
XM EU stands out with an excellent selection of deposit and withdrawal methods, a variety of base currencies, and zero broker fees, making it an excellent choice for traders seeking low costs and maximum flexibility. Available methods include Bank Card, Bank Wire, Wise, Skrill, Neteller.
XM EU Deposit and Withdrawal Methods vs Competitors XM EU Plus500 OANDA Bank Wire YesYesYesBank card YesYesYesPayPal NoYesYesWise YesNoNoBTC NoNoYesWhat are XM EU base account currencies?
A wide range of base account currencies minimizes the need for currency conversion, potentially reducing transaction costs. XM EU supports the following base account currencies: USD, EUR, GBP, JPY, AUD, CAD, CHF, NGN, ZAR, NZD, INR, Bitcoin.
What are XM EU's minimum deposit and withdrawal amounts?
The minimum deposit on XM EU is $5, while the minimum withdrawal amount is $5. These minimums may vary depending on the chosen account type and payment method. For specific details, please contact XM EU’s support team.
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Markets and Tradable Assets
Score:The evaluation in this section is based on the TU methodology and reflects the total number and variety of tradable assets offered by the broker, including Forex currency pairs. It also considers the availability of passive income tools such as PAMM accounts, copy trading, and similar services. All information is obtained from publicly available sources and may change. Learn the assessment criteria8 /10XM EU provides a standard range of trading assets in line with the market average. The platform includes 1400 assets in total and 70+ Forex currency pairs.
- 70+ supported currency pairs
- 1400 assets for trading
- Indices trading
- Futures not available
- Crypto trading not available
Supported markets vs top competitors
We have compared the range of assets and markets supported by XM EU with its competitors, making it easier for you to find the perfect fit.
XM EU Plus500 OANDA Currency pairs 70+ 60 68 Total tradable assets The total tradable assets listed include all available instruments, including CFDs. Due to regional restrictions, certain CFDs may not be offered in some countries. For example, cryptocurrency CFDs are banned in the UK, and the U.S. has restrictions on CFDs. 1400 2800 129 Stocks YesYesYesCommodity futures YesYesYesCrypto Cryptocurrency CFDs are restricted or prohibited in certain regions due to regulatory limitations. These include the United Kingdom, China, Egypt, the United States and Canada. NoYesYesStock indices YesYesYesOptions NoYesNoInvestment options
We also explored the trading assets and products XM EU offers for beginner traders and investors who prefer not to engage in active trading.
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Trading Account Opening
Score:We evaluated Trading Account Opening at XM EU by testing the registration process under real conditions, including opening an account and funding it with the minimum required deposit (but no less than $100). Our assessment considered whether onboarding was fully online, the average registration time, the speed of KYC verification, and how quickly traders could activate their accounts. Learn the assessment criteria.8 /10We successfully registered an account with XM EU in 30 minutes. The KYC verification was completed within 2 business days. The minimum deposit amount at XM EU is $5. This is one of the most accessible and hassle-free onboarding procedures on the market.
- Fully online account opening process
- Low minimum deposit requirement
- Account approval may require extra time depending on the documentation.
- Registration process may take longer than expected
XM EU account opening XM EU Plus500 OANDA Online Registration YesYesYesMinimum deposit $5 $100 $0 Mandatory KYC YesYesYesRegistration time (min) 30 10 KYC time (days) 2 3 3 Is XM EU available in my country?
If you are a citizen of United States, the broker accepts clients from your country.
Please note that availability may vary due to regulatory requirements, so we recommend confirming directly with the broker for the most accurate and up-to-date information.
Account opening details
Opening an XM trading account under the European entity involves online registration and identity verification. Applicants must provide personal information, complete an investor assessment, and submit supporting documents. These procedures form part of the broker's Know Your Customer (KYC) and anti-money laundering requirements. Account activation depends on successful verification and the broker's acceptance of the application.
Step-by-step account opening process:
Visit the official XM website and select the registration option.
Enter the country of residence and the requested personal details.
Provide a valid email address and create login credentials.
Complete the investor questionnaire covering financial information and trading experience.
Select an available trading account and its settings.
Submit a valid identity document for verification.
Upload a document confirming the residential address.
Wait for the broker to review and approve the application.
Deposit funds, log in to the trading software, and access the available instruments.
Client area features:
- creating and managing live trading accounts;
- opening demo accounts;
- submitting deposit and withdrawal requests;
- transferring funds between eligible accounts;
- checking balances and transaction records;
- submitting verification documents;
- reviewing account and trading settings;
- accessing available educational materials;
- managing personal information and security settings.
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Trading platforms & tools
Score:This section evaluates the quality and variety of trading platforms offered by the broker. It considers supported platforms, core features, device compatibility, and the availability of tools for automation, analysis, and different trading styles. Learn the assessment criteria9.3 /10XM EU received a score of 9.3/10, indicating a strong offering in terms of trading platforms and tools. The broker provides broad access to popular platforms and supports a variety of features designed to enhance both manual and automated trading.
- MetaTrader is available
- Strategy (EA) Builder is available
- Trading bots (EAs) allowed
- API access for automated trading
- No TradingView integration
- No access to Free VPS
- No one-click trading
Supported trading platforms
XM EU supports the following trading platforms: MT4, MT5, Proprietary platform, WebTrader. This selection covers the basic needs of most retail traders. We also compared XM EU’s platform availability with that of top competitors to assess its relative market position.
XM EU Plus500 OANDA MT4 YesNoYesMT5 YesNoYescTrader NoNoNoTradingView NoYesYesProprietary platform YesYesYesNinjaTrader NoNoNoWebTrader YesYesYesKey XM EU’s trading platform features
We also evaluated whether XM EU offers essential trading features that enhance user experience, accommodate various trading styles, and improve overall functionality.
Supported features 2FA YesAlerts YesTrading bots (EAs) YesOne-click trading NoScalping NoSupported indicators 80 Tradable assets 1400 Additional trading tools
XM EU offers several additional features designed to enhance the trading experience. These tools provide greater automation, deliver advanced market insights, and help improve trade execution.
XM EU trading tools vs competitors XM EU Plus500 OANDA Trading Central Trading Central is a leading provider of investment research and financial market commentary. Integration with Trading Central offers traders advanced analytics, trading signals, and expert market insights, aiding in more informed decision-making. YesNoNoAPI YesNoYesFree VPS NoNoYesStrategy (EA) builder A Strategy or EA builder is a tool that allows traders to create and test their own automated trading strategies without requiring programming skills. YesNoYesAutochartist Autochartist is a market scanning tool that identifies trading opportunities by analyzing chart patterns and key price levels. YesNoYes -
Mobile Apps
Score:This section assesses the quality and functionality of the broker’s mobile trading apps. It takes into account app ratings, number of downloads, platform features such as two-factor authentication (2FA), mobile alerts, and technical indicators, ensuring traders can manage positions and monitor markets effectively from their smartphones. Learn the assessment criteria7 /10XM EU supports mobile trading, offering dedicated apps for both iOS and Android. XM EU received a score of 7/10 in this section, indicating a generally acceptable mobile trading experience.
- Strong Android user ratings, currently at 4.9/5
- Indicators supported
- Solid iOS user feedback, with a rating of 4.8/5
- Mobile 2FA not supported
We compared XM EU with two top competitors by mobile downloads, app ratings, 2FA support, indicators, and trading alerts.
XM EU Plus500 OANDA Total downloads The parameter reflects the combined number of installations from both the Apple App Store and Google Play. It serves as an approximate indicator of the broker’s mobile trading app popularity and user adoption across platforms. 10,000,002 10,000,000 1,000,000 App Store score App store scores reflect the average user ratings of the broker’s mobile applications on the Apple App Store and Google Play. These ratings indicate user satisfaction based on criteria such as usability, stability, performance, and overall experience. 4.8 4.7 4.8 Google Play score 4.9 4.4 3.4 Mob. 2FA NoYesYesMob. Indicators YesYesYesMob. Alerts YesYesYes -
Customer Support
Score:We evaluated Customer Support at XM EU by opening a real account funded with the minimum required deposit (no less than $100) and contacting support to measure response time under real conditions. Our assessment considered contact channels, response speed, multilingual support, and availability hours. Learn the assessment criteria9.3 /10XM EU demonstrates a high level of customer support. Assistance is available through multiple channels, and most requests are handled quickly.
During TU testing, managers responded promptly, communication was clear and structured, and support continued until the issue was fully resolved. Overall, XM EU shows reliable service and active engagement with clients.
InformationXM provides assistance with account registration, identity verification, funding procedures, and trading software. European clients can contact the broker through its official communication channels, including telephone and email. The broker also provides online assistance and educational information covering common account and trading questions.
- Live chat available 24/7
- Telephone support from 08:00 to 22:00 on weekdays
- Email support at support@xm.com
- Online Help Center with answers to common questions
- Telegram support available
- Phone support available only on weekdays
- No 24/7 telephone support
- No specified email response time
- No dedicated technical support contact listed
- No separate support hours specified for Telegram
Ways to Contact XM:
- email support;
- official website contact channels;
- telephone support;
- online account assistance;
- formal complaints procedure.
Contacts Registration address Trading Point of Financial Instruments Limited, 12 Richard & Verengaria Street, Araouzos Castle Court, 3rd Floor, 3042 Limassol, Cyprus. Company registration number HE 251334. Regulation Cyprus Securities and Exchange Commission (CySEC), license number 120/10. Official site https://www.xm.com/ Contacts support@xm.com +357 25029933 (weekdays, 08:00–22:00)
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