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KuCoin announces new transparency measures in KuCard inactivity fee handling
KuCoin announced updates to its KuCard inactivity fee policy, detailing notification procedures, fee conditions, account deductions, and available customer support for user inquiries and disputes.
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KuCoin detailed the updated inactivity fee policy for KuCard users, specifying that a monthly fee of 2 USDC applies to each virtual KuCard if no transactions are made within 90 consecutive days following activation. The inactivity fee is deducted from the cardholder’s eligible KuCoin accounts—primarily from the Funding Account for USDC—and KuCard may be suspended or deactivated if the fee cannot be collected, per the service terms.
To prevent the fee, users can either perform at least one transaction within the 90-day window or terminate unused cards via the management section. KuCoin also provides a 7-day advance notification before a scheduled inactivity fee deduction and maintains 24/7 customer support for inquiries and disputes.
KuCoin is a cryptocurrency exchange platform that enables trading in a wide range of digital assets, including spot, margin, and futures instruments. The platform provides access to a web-based and mobile trading terminal equipped with basic analytics, charts, and indicators, and offers features such as leverage up to x100 in the professional version, various account funding methods, and an affiliate program. For more details about KuCoin’s key features and user experience, visit the broker profile on Traders Union.
For more information on KuCoin's recent activities, including their earlier Pieverse promotions with prize pools for GemSlot Carnival and Learn & Earn campaigns, see our previous KuCoin update on Traders Union here.
This material may contain third-party opinions, none of the data and information on this webpage constitutes investment advice according to our Disclaimer. While we adhere to strict Editorial Integrity, this post may contain references to products from our partners.
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