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But we saved everything 🙂.
Ethan Mollick highlights a case where organizations benefit from both incentivizing employees to explore AI solutions and maintaining a dedicated team focused on AI development.
In this example, finance and AI teams at Cornell collaborated to create a treasury-focused Claude skill that successfully recovered $100,000 in back payments.
Mollick has previously reported that OpenAI achieved profitability on customer operations, with gross margins over 40 percent, while noting that AI model training remains costly (OpenAI profitability). He also highlighted cases where companies exhausted token budgets rapidly, citing $500 million spent internally by employees in a single month (rapid token budget use). These developments provide context for organizations balancing AI adoption with financial management.