8X8 earns 4.7 out of 5 rating in Gartner Peer Insights as 96 percent recommend UCaaS

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24.04.2026

8X8 earns 4.7 out of 5 rating in Gartner Peer Insights as 96 percent recommend UCaaS — 8X8 wins strong customer rating

8X8 has received a 4.7 out of 5 rating from 25 reviews on Gartner Peer Insights Voice of the Customer for UCaaS, as of December 2025.

Additionally, 96 percent of respondents indicated they would recommend the company’s Unified Communications as a Service (UCaaS) offerings. The report highlights strong customer sentiment and reflects positively on 8X8's ongoing product initiatives. Such endorsement underscores market confidence in the company as it navigates a competitive enterprise communications landscape.

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Earlier this year, 8X8 prepared to showcase contact center and CX technologies at Channel Expo, aiming to boost customer experience through new offerings (8X8 Channel Expo). The company’s Head of Channel EMEA, Emily Masterton, was also recognized for leadership on the CRN UK Channel Leaders list (CRN UK Channel Leaders). These efforts reflect 8X8’s continued focus on both innovation and executive leadership within the enterprise communications sector.

This material may contain third-party opinions, none of the data and information on this webpage constitutes investment advice according to our Disclaimer. While we adhere to strict Editorial Integrity, this post may contain references to products from our partners.

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