Humanity Protocol founder calls for digital identity in ticket sales
Humanity Protocol founder Terence Kwok has commented on the ongoing ticketing crisis in the U.S., during which the Federal Trade Commission (FTC) and seven states filed a lawsuit against Live Nation Entertainment and its subsidiary Ticketmaster, accusing them of repeatedly charging excessive fees for ticket sales.
According to the FTC, the country’s largest ticketing platform failed to enforce its own ticket purchase limits, allowing scalpers to buy large quantities of tickets for popular events. The agency claims Ticketmaster deliberately ignored such activity since it profited from resales.
Between 2019 and 2024, the company reportedly earned $3.7 billion in resale commissions. The FTC argues that Ticketmaster’s practices violate the BOTS Act, a 2016 law designed to prevent ticket scalping through automated bots.
Meanwhile, Live Nation/Ticketmaster insists that it not only supports the BOTS Act but has spent over $1 billion fighting bots, blocking 8.7 billion bot attempts in April alone.
In a letter to senators Marsha Blackburn and Ray Luján, Dan Wall, Live Nation’s Executive VP for Corporate and Regulatory Affairs, stated that allegations of collusion with scalpers are “categorically false” and “make no economic sense”, noting that resale revenue represents only 3% of the company’s total income.
“Our incentives are clearly aligned with supporting artists and fans,” — Wall wrote, as quoted by Billboard.
Technology over enforcement
Meanwhile, Humanity Protocol founder Terence Kwok stated that the current ticket scalping crisis is a market design flaw rather than a reason to criminalize fans or hand regulatory control to opaque platforms.
According to him, while lawsuits and regulation can deter ticket speculation, a preventive infrastructure of programmable, identity-linked tickets offers a far more effective solution.
Humanity Protocol aims to empower people through digital identity, believing that secure and decentralized identity solutions will become the norm.To achieve this, the project is developing palm and vein-scanning technologies as an additional layer of biometric security.
As wew rote, WAL news live: Humanity Protocol partnership sparks attention amid uncertain trend signals
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