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Clear and reliable communication within healthcare directly impacts patient outcomes. This is the point made by Joe Kiani, who has observed the effects through involvement with PLAN4ZERO, an initiative aimed at improving patient safety. According to Kiani, even small lapses in clarity or missing information are immediately felt and may affect care delivery. He emphasized that consistently reliable communication is necessary because patient safety relies on it.
The focus on communication aligns with broader efforts across the healthcare sector to reduce preventable harm and foster a culture of safety.