8X8 unveils AI solutions to streamline customer experience at CCW UK

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Iryna Sazhynska

08.05.2026

8X8 unveils AI solutions to streamline customer experience at CCW UK — 8X8 pushes unified CX at CCW UK

8X8 is encouraging organizations to transition from theory to execution in customer experience unification by presenting its latest solutions at CCW UK.

The company is focusing on empowering support agents with advanced artificial intelligence and offering a unified platform to help firms manage complexity across their operations. Attendees are invited to visit 8X8's stand for direct engagement and a closer look at the platform's capabilities.

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8X8 recently earned a 4.7 out of 5 rating on Gartner Peer Insights for its UCaaS solutions, with 96 percent of customers indicating they would recommend the company’s offerings (Gartner Peer Insights rating). In addition, 8X8 was shortlisted for the Technology Reseller Awards, reflecting continued momentum as a UC and contact centre vendor in the UK (Technology Reseller Awards). Both developments highlight the company’s recent recognition in the communications technology sector.

This material may contain third-party opinions, none of the data and information on this webpage constitutes investment advice according to our Disclaimer. While we adhere to strict Editorial Integrity, this post may contain references to products from our partners.

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