8X8 launches fireside chat to address frontline engagement gap for IT leaders

8X8 launches fireside chat to address frontline engagement gap for IT leaders
8X8 fireside chat on IT gaps

8X8 is set to host a fireside chat webinar featuring its own Dhwani Soni and Robin Gareiss from Metrigy to address the frontline engagement gap facing distributed teams.

The event aims to offer IT leaders deeper insights into connecting visibility and communication across remotely located workforces. Attendees will have the opportunity to learn actionable strategies from industry experts to enhance organizational collaboration and effectiveness.

8X8 previously cautioned that disjointed communication among distributed teams increases customer service risks for organizations, according to a recent analysis by the company (8X8 warns lack of team visibility). The company also earned a 4.7 out of 5 rating in Gartner Peer Insights for its UCaaS, with 96 percent of customers recommending its services (8X8 earns 4.7 out of 5 rating). These developments highlight the company's focus on both internal operational challenges and positive customer feedback.

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