Yulia Slavina

Restaurants adopt customizable online ordering to boost engagement

Restaurants adopt customizable online ordering to boost engagement
Custom online orders drive growth

OLO spotlights the growing importance of customizable online ordering for restaurants such as Bloomin' Brands, Inc. and Taco John's International, Inc.

In a recent Chit Chat episode, restaurant leaders Kimberly Van Heuvelen, CFE, and Steve Smyth argued that tailored digital ordering solutions are becoming essential for customer engagement and operational efficiency. As more food service companies invest in technology to differentiate themselves and meet customer expectations, industry competition is expected to intensify. Details are available in the full episode linked by OLO.

OLO has previously brought together operators including Kahala Brands and DiBella Subs to share strategies for building loyalty programs that drive repeat customer visits in a recent panel. The company has also addressed the challenge of friendly fraud in the restaurant sector, offering defense approaches for operators in recent guidance. These initiatives reflect OLO's ongoing focus on supporting restaurant technology and operations.

This material may contain third-party opinions, none of the data and information on this webpage constitutes investment advice according to our Disclaimer. While we adhere to strict Editorial Integrity, this post may contain references to products from our partners.
Weekly Top Bonuses
up to $2,500
deposit bonus for all clients
CLAIM BONUS
Your capital is at risk.